Job Description

About Us

Toscana Restaurant Group is a growing collection of Italian dining destinations celebrated for authentic cuisine, genuine hospitality, and exceptional guest experiences. We are seeking a detail-oriented and hospitality-driven

Onsite Event Manager

to oversee the seamless execution of private dining and special events across our venues.

Position Overview

The Onsite Event Manager is responsible for the day-of management and flawless execution of private events. This role works closely with the Private Events Sales Director, General Managers, and service teams to ensure each event is executed according to client expectations, operational standards, and brand quality.

Key Responsibilities

Execute all onsite private dining and special events according to Banquet Event Orders (BEOs). Coordinate event staff scheduling in alignment with directives from the Private Events Sales Director. Oversee room setup, decor placement, and event flow to ensure all details meet client and brand standards. Serve as the primary onsite contact during events, ensuring seamless service and timely communication with clients and team members. Communicate with General Managers and operations teams before, during, and after events for alignment and support. Collect event payments and finalize necessary post-event documentation as required. Maintain clean and organized event storage areas, ensuring all equipment and supplies are properly inventoried and available. Support the Private Events Sales Director in administrative or logistical tasks related to event execution. Uphold Toscana's service standards and hospitality values throughout every client interaction and event experience.

Qualifications

2+ years of experience in event management, restaurant operations, or hospitality supervision (restaurant or hotel background preferred). Strong organizational skills and attention to detail. Excellent interpersonal and communication abilities. Ability to multitask and adapt in a fast-paced, guest-focused environment. Basic knowledge of food and beverage service standards. Professional demeanor and commitment to exceptional guest experiences.

Compensation & Benefits

Competitive hourly rate or salary based on experience. Dining discounts and opportunities for advancement within a growing restaurant group. Supportive, team-oriented environment with a strong focus on hospitality and excellence.
Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

Employee discount Paid time off
Ability to Commute:

Peabody, MA 01960 (Preferred)
Ability to Relocate:

Peabody, MA 01960: Relocate before starting work (Preferred)
Work Location: In person