Job Description

Offshore Coordinator

As the National Governing Body for the sport of sailing, US Sailing's mission is to provide leadership for the sport of sailing in the United States. The organization works to achieve this mission through a wide range of programs and events. US Sailing sets the course enabling sailors to enjoy the sport for a lifetime.
Membership in US Sailing is open to all individuals and organizations, including all sailors, coaches, trainers, managers, administrators, and officials without discrimination on the basis of gender, race, color, ethnicity, culture, religion, sexual orientation, gender expression or mental or physical disability.
Our Mission
Increase sailing participation and excellence through education, competition, and equal opportunity, while upholding the principles of fair play, sportsmanship, and safety.

Our Vision for the Future of Sailing

Sailing has become a rapidly growing sport in the US, driven by innovations in access and education, and inspired by American success in international competition. The diverse sailing community is aligned around common goals for the sport. Sailing has been embraced by the public as being inspiring, inclusive and accessible.

Our Values

Respect Integrity Excellence Collective Success Clarity and Transparency Sustainability

US Sailing is seeking an Offshore Coordinator at US Sailing. This position will take a leadership role across the organization in the development and implementation of communication and marketing content strategies to promote the organization's membership, programs, services, products and events to our members and the public.
The Offshore Coordinator supports internal and external operations of the Offshore Office, including superior customer service, record keeping, offshore systems development & implementation in support of sailboat racing in the United States. In conjunction with the Offshore Department team and US Sailing's volunteer committees, the Offshore Coordinator works with a variety of stakeholders and strategic partners to support US Sailing members and member organizations. This role requires strong organizational skills, technical expertise, strategic thinking, and dedication to customer service.

Duties/Responsibilities:

Provide superior customer service to offshore customers in areas of: + Data submission
+ Application status, submitting data, and resolving technical difficulties
+ Rating certificate (non-Technical) questions
Support certificate processing for all ratings rules managed by US Sailing Support of the relationship with rating rule authorities, including day-to-day operations, and general support for the rules Responsible for support and maintenance for USA Sail Number Program. Monitor department finances including: + Rating rule financial tracking for IRC, ORC, and ORR
+ Manage transactions and accounts for Authorize.net billing system
+ Manage royalty payments/collections with the rating rules
Contribute to internal and external communications within US Sailing: newsletters, communications calendars, and external communications regarding the Offshore Office's projects and announcements. Provide content and support for updates and development of Offshore Dept. Webpages. Implement updates and maintenance of Offshore Office calendar, including internal team calendars and external (public facing) calendars. Coordinate Offshore Office presentations and external community outreach development and coordination. Liaise with Organizing Authorities for Offshore Department, including daily communications, fleet certificate status, and development and coordination of bi-annual stakeholder meeting.

Required Skills/Abilities:

Excellent time management skills with proven ability to meet deadlines and manage multiple deadlines concurrently
Strong analytical and problem-solving skills Strong independent thinker and problem-solver Excellent organizational skills and attention to detail Excellent verbal and written communication skills Excellent interpersonal and customer service skills Ability to prioritize tasks and delegate them when appropriate Ability to function well in a high-paced and, at times, stressful environment Ability to explain rules and policies in a clear and consistent manner, while maintaining positive attitude and customer relations Proficient in Microsoft Office Suite Proficient with Jotform, online form building system Proficient to excellent skills in database systems, components, and ability to communicate with a diverse audience about these systems

Qualifications:

At least two years of related experience Experience in big boat/offshore racing community or field. Ability to communicate with diverse constituency on both technical and inter-personal levels Belief in the Olympic movement Appreciation for the sport of sailing

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee will need to be working at a computer for prolonged periods of time, sometimes over eight hours a day. Additionally, the employee may occasionally need to lift and/or move up to 25 pounds.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other tasks or duties may be required at the request of leadership or the Board of Directors.

Equal Opportunity Statement:

US Sailing provides a vibrant work environment that values creativity, teamwork, and respect. As part of our dedication to the diversity of our workforce, US Sailing is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.