Job Description

Schedule:

Part-Time, Monday - Thursday, 3:00 PM - 8:00 PM

Are you an organized, enthusiastic, and computer-savvy professional who loves working with children and families? Do you believe in the power of life skills education?

Cosens Martial Arts in Bad Axe is seeking a motivated

Office Professional

to be the welcoming face and efficient backbone of our academy. This is more than a desk job; you're joining a mission-driven team dedicated to improving the lives of young students through martial arts.

What You'll Do: The Role & Responsibilities

The core of this position is managing daily operations and providing exceptional customer support, ensuring the academy runs smoothly.

Office & Administrative Duties:

Manage daily phone calls, handling inquiries from prospective and current members. Perform

delinquency calls

and follow-up communication to maintain account health.

Process new accounts

and manage member data efficiently. Consolidate daily cash. Conduct

inventory counts

and process merchandise and stock orders. Maintain an organized and welcoming front desk area.

Customer & Member Focus:

Provide outstanding

customer service

in person and over the phone. Develop positive and lasting

relationships with students and families

. Act as a passionate ambassador for our life skills-based academy.

Classroom Assistance:

Occasionally, assist the instructor during martial arts classes with

very young children

to help keep the class focused and under control. (No martial arts experience is required!)*

What You'll Bring: Qualifications

Computer Proficiency:

Must be highly efficient and comfortable with computers, data entry, and typing.

Communication Skills:

Must be comfortable and confident in making a high volume of phone calls.

Attitude:

A happy, positive, and professional demeanor is essential.

Kid-Friendly:

Must genuinely be comfortable and happy working with young children and their families.

Mission Alignment (Most Important!):

You must be enthusiastic about our

life skill-based academy

model and feel fulfilled by seeing young children grow and improve their lives through our programs.
If you are ready to use your administrative skills to make a real difference in your community, apply today!

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 20 per week

Application Question(s):

Explain your experience in Customer Service. Have you worked with children in a professional setting? Do you have a clean criminal background? Do you own a vehicle?
Work Location: In person