Job Description

Join the team behind Hawaii's favorite gelato!

IL Gelato Hawaii is an Italian style gelateria handcrafting healthy, natural and very delicious authentic Italian gelato. IL Gelato Hawaii, an award-winning local manufacturer (3rd place in the Gelato World Championships), is seeking an enthusiastic and highly organized

Office & Operations Assistant

to support our production, delivery, and customer service operations. If you thrive in a fast-paced environment and love being the go-to person who keeps things running smoothly, this could be the perfect role for you!

Why You'll Love Working Here

IL Gelato Hawaii is more than a brand -- we are a team that values quality, teamwork, and spreading aloha through everything we do. As part of our operations crew, you'll enjoy:

A friendly, supportive, team-first workplace Hands-on experience in food manufacturing and logistics Opportunities to grow and learn across multiple departments A fun, positive environment where your contributions truly matter

Your Responsibilities

You'll play a key role in keeping our operations organized, efficient, and customer-friendly, including:

Deliver excellent customer service; process and manage incoming orders Assist with production scheduling and coordination Maintain inventory, supply records, and operational logs (QuickBooks) Support delivery logistics: route planning, dispatching, and staging Help load, receive, and verify deliveries Perform basic bookkeeping tasks (A/R, A/P) in QuickBooks Keep office documents, records, and schedules organized Track company vehicle maintenance and general operations paperwork Contribute to a positive, collaborative, and detail-oriented team culture

What We're Looking For

A friendly, upbeat person with great energy Strong communication and customer service skills Excellent organization, time management, and multitasking abilities High attention to detail with reliable follow-through Proficiency with QuickBooks or similar bookkeeping software Skilled with Excel and email platforms (Gmail or Outlook) Understanding of Oahu routes is a plus Willingness to help with light/medium physical tasks (staging, deliveries, lifting, etc.)

Education & Experience

1+ years administrative or office support experience Experience with bookkeeping software and Excel Familiarity with high-volume email communication Experience in food production, dispatch, or logistics is a plus Associate degree or equivalent experience required; Bachelor's preferred

Compensation & Benefits

Pay:

Based on experience

Schedule:

Full-time, 8-hour daytime shifts

Location:

On-site in Honolulu, HI (96817)

Benefits include:

401(k) Health, dental & vision insurance Paid time off Flexible scheduling Employee discounts Referral program

Join the IL Gelato Hawaii Team!

If you're dependable, detail-oriented, and ready to grow with a beloved local company, we'd love to meet you. Bring your aloha spirit, organization skills, and positive attitude -- and help us make every day a little sweeter.

Apply today and become part of the IL Gelato Hawaii 'ohana!

Job Type: Full-time

Pay: $17.00 - $26.00 per hour

Expected hours: 35 - 40 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Experience:

Office: 1 year (Required) QuickBooks: 1 year (Required) Microsoft Excel: 2 years (Required)
Ability to Commute:

Honolulu, HI 96817 (Required)
Ability to Relocate:

Honolulu, HI 96817: Relocate before starting work (Required)
Work Location: In person