Job Description

About Us

We are a high-end, multi-specialty dental practice located on Park Avenue in Manhattan, known for delivering exceptional patient care in a modern, technology-forward environment. Our team includes leading specialists in oral surgery, orthodontics, and periodontics -- all working together to provide comprehensive, top-tier treatment. We are seeking a highly organized, personable, and experienced Office Manager / Treatment Coordinator to join our elite team and help manage our daily operations with precision and professionalism.

Role Overview

This is a dual-role position combining front office leadership with treatment coordination. You'll be the face of the practice, managing patient flow, finances, and team communication -- while also ensuring patients understand their treatment plans, insurance benefits, and financial arrangements.

Key Responsibilities

Manage day-to-day front office operations, scheduling, and administrative workflows Serve as the primary point of contact for patients regarding treatment plans, finances, and insurance Present and explain treatment plans clearly, professionally, and compassionately Coordinate with clinical team to ensure smooth patient handoffs and efficient scheduling Oversee billing, collections, and patient financial agreements Handle patient inquiries and resolve concerns with professionalism and care Maintain records, software systems (e.g., Dentrix), and communication logs Support practice goals by improving efficiency, tracking KPIs, and maintaining a 5-star patient experience

Qualifications

2+ years of experience in dental office management or treatment coordination (required) Experience with Dentrix, Eaglesoft, or similar dental software Strong communication skills, both verbal and written Confidence in presenting and discussing finances and treatment plans with patients Highly organized, proactive, and solution-oriented Ability to multitask in a fast-paced, high-end clinical environment Professional appearance and demeanor Compensation range is $15-$30/hour, based on experience, education, past accommodations, and references

Preferred

Associate's or Bachelor's degree in healthcare management, business, or related field Knowledge of dental insurance verification and billing Prior experience in a multi-specialty or high-end dental practice

Why Join Us?

Work in a modern, beautiful Park Avenue office with a top-tier dental team Gain experience in both business operations and patient care coordination Opportunities for professional development and increased responsibility Supportive, growth-minded leadership and long-term career potential
Job Type: Full-time

Pay: $16.50 - $30.00 per hour

Benefits:

Dental insurance Health insurance
Work Location: In person