Job Description

Hemlock Contracting

is a growing construction company expanding into our Connecticut office. While we currently operate an established office in MA, we are seeking a motivated, detail-oriented, and highly organized

Office Manager

to support and be based at our

Connecticut

location. This role will work closely with our existing office manager and team members to help streamline operations and maintain clear, professional communication with clients.

Key Responsibilities:

Lead Scheduling:

Coordinate client consultations, estimates, and meetings by managing schedules and appointments.

Quote Assistance:

Help prepare and distribute quotes to potential clients based on project details and pricing guidelines.

Follow-Up Correspondence:

Send timely follow-up emails to clients and prospects, ensuring they have all the necessary information and encouraging engagement.

CRM Updates:

Keep the CRM system current by entering new lead data, quotes, and communication logs.

Client Interaction:

Provide excellent customer service by answering calls and emails, addressing inquiries promptly.

Project Monitoring:

Support tracking of ongoing projects and ensure deadlines are met for quotes, meetings, and follow-ups.

Google Listing Management:

Regularly update the company's Google Business Profile with photos, reviews, and other relevant content to boost online visibility.
Qualifications:

Office administration, customer service, or a similar role (experience in the construction industry is a plus). Strong communication skills, able to relay information in a clear and professional manner. Proficient in Google Workspace (Google Calendar, Gmail, Google Docs, Google Sheets, etc.). Basic understanding of social media and Google Business Profile management. A positive, professional attitude with a customer-focused approach. Excellent time-management and scheduling abilities. Experience with CRM software or project management tools is beneficial.
If you're an organized, proactive individual who thrives in a fast-paced environment and is eager to take on important office tasks, we'd love to hear from you! Apply today for this exciting opportunity.

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

Health insurance Paid time off
Work Location: In person