Job Description

We are a locally owned

custom apparel store specializing in screen printing and embroidery

, and we're looking for a reliable, organized

Office Manager

to help keep daily operations running smoothly.

This role is ideal for someone who enjoys wearing multiple hats--supporting customers, coordinating orders, managing schedules, and keeping the office side of a production-based business organized and efficient.

Responsibilities

Oversee daily office and front counter operations Supervise and support administrative and customer-facing staff Coordinate customer orders and production schedules with the screen printing and embroidery team Manage vendor relationships, including apparel suppliers and service providers Handle invoicing, bookkeeping, payroll, and basic budgeting using

QuickBooks or similar software

Manage calendars, production timelines, and internal meetings Answer multi-line phones and assist customers in a professional, friendly manner Maintain organized records for customer orders, artwork approvals, invoices, and employee files Assist with onboarding, training coordination, and employee recordkeeping Support special projects such as bulk orders, seasonal promotions, and local events Ensure office procedures and company policies are followed

Qualifications

Previous experience in

office management, administrative leadership, retail operations, or small business management

Strong organizational and multitasking skills Experience supervising staff or coordinating team workflows Proficiency in

QuickBooks

, Microsoft Office (Word, Excel, Outlook), and scheduling tools Excellent communication and customer service skills Strong attention to detail and problem-solving abilities Experience in a print shop, apparel business, manufacturing, or production environment is a plus (but not required)

What We Offer

Stable, full-time position with consistent hours Work in a

local, team-oriented business

Hands-on role with variety and responsibility Opportunity to grow with the company
Pay: $23.63 - $28.46 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Work Location: In person