A rapidly growing financial services office that serves
primarily individual taxpayers
is seeking a strong, organized, and confident Office Manager to oversee daily operations, manage hiring, and support a high-performing team. This role requires leadership, structure, and the ability to keep the office running smoothly with minimal oversight.
Job Summary
The Office Manager will oversee staffing, workflow coordination, compliance procedures, and client service for an office that works mostly with
individual tax clients
. Ideal candidates are those who can thrive in a fast-paced, client-facing environment and lead with confidence, consistency, and strong decision-making.
Responsibilities
Manage daily office operations
Hire, interview, and select staff for office positions
Lead and support receptionists, preparers, and seasonal staff
Maintain smooth client intake and service workflows for mostly individual taxpayers
Oversee scheduling, task assignments, and productivity tracking
Enforce compliance and quality standards
Assist with onboarding and training new employees
Manage supplies, equipment, and vendor communication
Handle escalated client concerns professionally
Support leadership with administrative tasks and reporting
Qualifications
3+ years of office management or team leadership experience
Experience hiring and supervising staff
Strong communication and organizational skills
Ability to manage multiple priorities and operate independently
Experience working with individual taxpayers or service-based environments (preferred)
Proficient with scheduling systems, workflow tools, and Google/Microsoft platforms
High standards of accountability, reliability, and professionalism
Compensation
$55,000 per year
Performance incentives may be available
Opportunities for advancement
Schedule
Full-time, Monday-Friday
Additional hours during peak tax season
How to Apply
Submit your resume and a brief summary of your office management or leadership experience. Applicants with strong organization, initiative, and reliability will be prioritized.
Pay: $23.30 - $28.06 per hour
Expected hours: 40.0 per week
Work Location: In person
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