Job Description

1st Step Healthcare Training is a fast-growing healthcare school located in Detroit, MI. We offer hands-on training programs in Certified Nursing Assistant (CNA), Phlebotomy, EKG, and CPR. Our mission is to empower students from all backgrounds to start meaningful, high-paying careers in healthcare.


We're seeking a motivated and organized Office Manager / Student Enrollment Specialist to oversee daily office operations and guide prospective students through the enrollment process. If you're passionate about education, organization, and community impact -- this role is for you!


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What You'll Do

Manage front office operations, including phones, emails, and scheduling. Serve as the first point of contact for all student inquiries and walk-ins. Conduct enrollment consultations, explain program options, and assist with registration paperwork, filing paperwork, and copying and creating documents. Process tuition payments and maintain accurate financial and student records. Track student leads and follow up consistently to ensure successful enrollment. Support orientation, graduation, and school events, posting to social media. Coordinate communication between instructors, staff, and students. Maintain a positive, professional, and organized office environment.

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What We're Looking For

3+ years of experience in student enrollment, admissions, or office administration (required). Experience working in a school, training center, or educational institution (preferred). Excellent communication and customer service skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office, Google Workspace, or CRM systems. Professional appearance and dependable work ethic.

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Compensation & Benefits

$20.00 per hour Full-time schedule (Monday-Friday 8am-2pm; occasional weekends for events) Opportunities for growth and advancement Supportive, mission-driven team environment * Employee discounts on certification programs