Job Description

Jamison Professional Services, Inc. ("Jamison") is currently seeking a qualified and motivated candidate for the position of Office Manager.
Job Title: Office Manager | Delaware State
DESCRIPTION OF SERVICES:
A class incumbent plans, organizes and directs day-to-day office support activities under the general direction of an administrative or technical superior. This is a multifaceted class which may include responsibility for supervising directly or through subordinate lead personnel, clerical activities and ensuring the smooth and efficient operation of the office. In addition, an incumbent is generally knowledgeable about the agencies mission/functions and may act as a principal assistant to the supervisor. An incumbent generally manages a local, district or regional office and oversees support services. An incumbent in this class may represent superior before groups, committees, task forces, commissions, employees or the general public.
REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1. Three years experience in coordinating administrative support operations, tracking workflow and resolving problems, providing guidance and consultation to management, customers and others on administrative matters.
2. Three years experience in conducting research from multiple sources, analyzing data collected and preparing reports, letters and administrative documents.
3. One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
4. One year experience in using standard computer software programs for word processing, spreadsheets or databases.
5. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

• Knowledge of division/unit operation and goals.
• Knowledge of policies/procedures regarding fleet management, records management, contracting and purchasing, equipment maintenance and repair, facilities management, etc.
• Knowledge of legal requirements regarding records management, building code, etc.
• Knowledge of the principles and practices of office management, planning, organization, general administration, supervision.
• Skill in managing work through others to achieve unit goals.
• Skill in handling complaints tactfully and thoroughly.
• Skill in effective communication, both orally and in writing.
• Skill in the compilation, research, analysis of information.

JOB DUTIES AND RESPONSIBILITIES:

• Plans, coordinates and directs office support activities to relieve an administrative/ technical superior of day-to-day administrative tasks.
• Analyzes and makes recommendations regarding operating practices and procedures to include personnel, workflow, cost reduction recordkeeping, performance standards, equipment and supply utilization, to ensure smooth and efficient office operation. Implements new and revised procedures.
• Supervises, directly or through subordinate lead personnel, the agencies support staff; interviews job applicants and makes hiring recommendations; trains new employees; plans, assigns, and evaluates the work of subordinates; counsels and disciplines subordinate employees.
• Directs support services which include most of the following: fleet management, forms/records management, facilities management, inventory, contracting and purchasing, equipment maintenance and repair, mail distribution and messenger services, office typing support and telephone coverage.
• May act as principal assistant to the superior in a variety of operational areas which may include: disseminating directives, preparing required reports, assisting in budget preparation and development by maintaining records and/or compiling data; performing special projects studies including needs assessments; obtaining, organizing and drafting administrative material for public information or office use; acting as liaison with vendors, state/federal representative, the public, etc.
• Performs related work as required.

HOURS OF OPERATION: 40 hours per week, Monday through Friday (excluding federal holidays).
PRIMARY PLACE OF PERFORMANCE: This position is a statewide opportunity within Delaware. Candidates from any part of the state are encouraged to apply
Clearance Level Required: Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.
JAMISON CORPORATE OVERVIEW:
Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.
Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.
Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.
Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.
Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.
All applications must be submitted through our application system at: https://www.jps-online.com/apply-now/

Skills Required