Job Description

Premier Remodeling

Office Manager

Location:

Columbus, OH (On-site)





If you love organizing chaos, turning sticky notes into systems, and being the friendly first voice clients hear, you'll thrive here. We're looking for a proactive

Office Manager

to own the day-to-day operations of our remodeling business.





We're a residential interior remodeling company serving the Columbus area since 2018, specializing in kitchens, bathrooms, and basements. Today we're a $1.5-$2M operation with big plans to double in the next few years. Our core values guide everything we do: A

ccountability, Customer Focus, Integrity,

and

Quality Craftsmanship

.





You'll be the hub of our office, managing client communication, scheduling, job paperwork, and financial admin. You'll also help build and refine our SOPs so we scale smoothly. You'll work closely with the owner, our project manager, clients, vendors, and trade partners.

Responsibilities

Answer phones/emails and greet visitors; be the first point of contact Onboard new clients into Buildertrend and guide them through the project journey Schedule consultations, site visits, and project milestones; send confirmations and follow-ups Maintain the master schedule with the project manager (subs, deliveries, inspections) Track project paperwork, permits, change orders, selections, and warranties Manage AP/AR in QuickBooks Online (create invoices, record payments, pay vendors) Assist with payroll processing and expense reconciliation Maintain digital files, contracts, and vendor/partner records; manage the general inbox Draft and update SOPs, templates, and checklists for repeatable, high-quality execution Monitor KPIs and prepare weekly owner updates (pipeline, cash flow, schedule, CX notes) Source office supplies and coordinate basic IT/admin needs

Qualifications

3 or more years in an office management, project coordination, or admin role (construction or home services a plus) Comfortable with Buildertrend (or similar CRM/PM tool) and QuickBooks Online Strong calendar/scheduling chops; you keep multiple moving parts aligned Clear, professional communicator (written and verbal), with a customer-first mindset Detail-driven and organized; you love clean files, accurate numbers, and on-time follow-through Process builder: You can turn "how we do it" into documented, repeatable steps Proficient with Google Workspace or Microsoft 365 Experience coordinating subcontractors, inspections, and material deliveries Familiarity with payroll workflows and basic job costing Comfort supporting marketing/admin tasks (light website updates, email campaigns, etc.)

Why Join Us

Full-time, W-2 Employment Competitive salary range at $45,000 to $60,000, based on experience. Direct impact on a growing company, your systems will help us scale from $2M to $3M+ Collaborative, values-driven team that takes pride in the client experience Professional development and a front-row seat to how a construction business grows

Location & Schedule

On-site in Columbus, OH (typical business hours, occasional flexibility around project needs) This role involves regular phone and computer work and periodic visits to local job sites.

Premier Remodeling is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, or any other status protected by applicable law. We will provide reasonable accommodations for qualified individuals with disabilities throughout the application and hiring process; if you need assistance, please let us know. Employment is at-will as permitted by Ohio law. This posting does not constitute a promise or guarantee of employment terms.