Job Description

Empowering Integrated Care Solutions (EICS) is a leading provider of services for

individuals with intellectual and developmental disabilities (IDD) and co-occurring mental health diagnoses across northeast Ohio. We partner with a wide network of community organizations to address the complex and interconnected needs of the individuals we serve. Our mission is to promote independence, stability, and long-term wellness through high-quality, integrated behavioral health and supportive services.

We are excited to welcome a motivated Office Intern to join our professional team. This position offers a unique opportunity to gain practical experience in a mission-driven organization while supporting the day-to-day operations that keep our agency functioning effectively.

2026-2027 Internship Program Overview

The Internship Program runs from January 15, 2026 to January 2, 2027 and provides undergraduate students with real-world operational, administrative, and organizational experience. Outstanding interns may be considered for employment upon successful completion of the program.

Internship Benefits

Direct, Hands-On Experience

Apply classroom learning to meaningful job duties Experience how a behavioral health and IDD services organization operates across departments

Professional Growth & Networking

Work alongside EICS leadership, multidisciplinary teams, and community partners Build professional skills and connections in a fast-growing integrated care environment

Learning & Skill Development

Participate in training, job shadowing, and new program initiatives Gain insight into the diverse needs of individuals with IDD and co-occurring mental health diagnoses Strengthen competencies in communication, organization, systems management, and project coordination

Intern Eligibility Requirements

To be considered for the 2026-2027 Internship Program, applicants must be:

1.

Enrolled in an

Undergraduate Program in ONE of the Following Areas:

Human Services & Social-Behavioral Fields

Social Work (BSW) Human Services / Human Development Psychology Sociology Public Health Child & Family Studies Criminology / Criminal Justice Disability Studies Social or Public Policy Other closely related social-behavioral majors

Business & Administrative Fields

Business Administration Accounting Finance Marketing Management Organizational Leadership Communications / Public Relations

2. Able to Work 16-24 Hours Per Week On-Site

This position requires in-person availability to support daily office operations, client coordination, and administrative tasks.

3. Possess a Valid Ohio Driver's License

4. Proficient in Essential Technology Skills

Microsoft Office (Excel, Word, PowerPoint, Outlook) Email communication systems Basic data entry and organizational tools

5. Strong Communication Skills

Clear verbal communication Ability to engage respectfully with clients, staff, and community partners

6. Positive, Professional, Team-Oriented

Eager to learn and open to feedback Motivated to support a mission-driven health and human services organization Comfortable interacting with a diverse population

Internship Responsibilities

Administrative & Front Office Support

Answer and direct phone calls, emails, and client inquiries. Support communication between EICS and external providers

Organizational Reporting & EHR Support

Assist with preparing outcome reports and maintaining the electronic health record system Support administrative workflows and internal documentation

Onboarding & Staff Support

Participate in the onboarding process for new employees Support orientation and documentation tasks

Event & Communications Support

Assist with meetings, office events, and staff activities Provide support for preparing and distributing company communications through social media
Job Type: Part-time

Pay: $10.70 per hour

Work Location: In person