Office Coordinator / Dispatcher
Location: Lonsdale, MN | Part-Time | Flexible Schedule
Pay: $15-$22/hr (based on experience)
Minn Mechanical Contractors LLC is looking for a highly organized and friendly Office Coordinator / Dispatcher to support our day-to-day operations. This role helps keep our technicians on schedule, assists management, and ensures customers receive fast, professional service. If you're detail-oriented, great on the phone, and enjoy keeping things running smoothly, we'd love to hear from you.
Job Summary
You'll be the main point of contact for customers, suppliers, and technicians. Responsibilities include answering calls, scheduling jobs, organizing files, coordinating parts and permits, replying to emails, and supporting management with delegated tasks. This is a hands-on office role that also includes occasionally accepting equipment shipments and maintaining organized office operations.
Key Responsibilities
Answer incoming calls and collect customer information
Schedule and dispatch service and installation jobs
Reply to emails, texts via CRM app, and customer inquiries
Call customers and suppliers as needed
Keep digital and physical files organized and up to date
Process work orders, invoices, and job documentation
Apply for permits and ensure proper records are maintained
Assist in ordering parts and materials; accept occasional equipment deliveries
Assist management with delegated tasks (reports, write-ups, document prep, scheduling vehicle maintenance or service, etc.)
Maintain organized office operations, supplies, and documentation
Qualifications
Strong communication and customer service skills
Highly organized with excellent attention to detail
Comfortable with technology: Very familiar with Google Workspace, dispatching/scheduling software, email/text platforms
Experience in dispatching, scheduling, or office coordination
Reliable, professional, and proactive
HVAC or construction office experience is a plus
Job Type: Part-time
Pay: $15.00 - $22.00 per hour
Experience:
Office: 1 year (Preferred)
Ability to Commute:
Lonsdale, MN 55046 (Preferred)
Work Location: In person
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