Job Description

Hoquiam School District No. 28

Office Coordinator/Dispatcher

Hoquiam Aberdeen Transportation Cooperative

Position Open Until Filled -

First Screening Date: 11/7/2025

Days/Hours:

Monday - Friday 7:00 AM - 3:30 PM, 260 days a year

Note - Position for the 26/27 School Year

Required Attachments:

Cover Letter or Letter of Interest Resume 3 Letters of Recommendation - Including at least one from a supervisor Internal Applicants - Include a minimum of a cover letter and updated resume
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Job Summary

The Office Coordinator/Dispatcher supports the efficient operation of the Hoquiam/Aberdeen Transportation Cooperative by overseeing daily office and dispatch functions. This position ensures that transportation services run smoothly and safely through effective communication, organization, and coordination. The role contributes to the district's four pillars of

meaningful relationships, engaged learners, adaptive pathways, and community connections

by promoting a culture of professionalism, collaboration, and responsive service.

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Key Responsibilities

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Meaningful Relationships

Serve as a primary point of contact for staff, students, families, and the public, ensuring courteous and professional communication. Support the Director of Transportation by providing leadership and guidance to office and dispatch staff. Maintain positive relationships with drivers, mechanics, and school personnel to ensure safe and efficient service.
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Engaged Learners

Maintain accurate records related to student transportation routes, driver certifications, and discipline reports. Support safe and consistent transportation for all students, contributing to equitable access to learning opportunities. Provide administrative support to ensure compliance with district and state transportation requirements.
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Adaptive Pathways

Coordinate and oversee all aspects of dispatching daily routes, field trips, and extracurricular travel. Develop, revise, and maintain bus routes using routing software. Process maintenance work orders, billing, and inventory records with accuracy and timeliness. Prepare and maintain documentation for budget and financial tracking as directed by the Director of Transportation. Assist in recruitment, onboarding, and scheduling of substitute drivers as needed.
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Community Connections

Serve as a professional representative of the Hoquiam/Aberdeen Transportation Cooperative to schools, parents, and community members. Communicate schedule changes, route adjustments, and emergency notifications in a timely and effective manner. Maintain organized and confidential records to support transparency and community trust.
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Qualifications

High school diploma or GED equivalent; additional business or administrative coursework preferred. Minimum three years of experience in office coordination, dispatching, or administrative support with increasing responsibility. Proficiency in Microsoft Word, Excel, and routing/dispatch software. Strong organizational, time management, and communication skills. Ability to type 50 words per minute with accuracy. Ability to read and interpret maps, routes, and transportation schedules. Demonstrated ability to lead and train office or support staff. Flexible and professional approach to daily responsibilities in a dynamic environment. Ability to maintain confidentiality and handle sensitive information appropriately. Possess a valid Washington State driver's license; Type II driver's license preferred or ability to obtain. Current first aid and CPR certification required. One year of experience in pupil transportation preferred.
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Working Conditions

The Office Coordinator/Dispatcher works primarily in an office environment within the Transportation Department, with occasional outdoor exposure during inspections or dispatch duties. The role involves frequent interruptions, shifting priorities, and the need for calm, clear communication in urgent or stressful situations.


Noise levels are moderate, and work may include interactions with staff, students, and community members who are upset or in distress, requiring patience and professionalism.

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Essential Functions

Regular, dependable attendance. Demonstrates sound judgment, courtesy, and tact in all interactions. Ability to work independently and manage multiple priorities simultaneously. Ability to stand, walk, reach, grasp, handle, and lift objects up to 24 lbs as needed. Must be able to train, guide, and provide inservice to staff and substitutes. Maintains cooperative working relationships with staff, students, and community members.

Salary:

$28.53 - $30.77 per hour

Benefits:

State allocation towards dental, vision, medical insurance, retirement, 9 paid holidays, 10 sick leave days, 3 personal leave days.



Employment is contingent upon successful clearance of a Washington State Patrol, FBI fingerprint criminal history background check, and Sexual Misconduct background check.

NON-DISCRIMINATION POLICY Hoquiam School District #28 does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Title IX Coordinator and Civil Rights Compliance Coordinator Marah Gannaway mgannaway@hoquiam.net, Director of Student Support Services - 325 W. Chenault Avenue 360.538.8200 and Section 504/ADA Coordinator and HIB Coordinator Brianne Barrett bbarrett@hoquiam.net , Director of Special Services and Teaching & Learning Director - 325 W. Chenault Avenue 360.538.8417