Job Description

Overview:
###

Ready to TRADE UP to a better opportunity?

Southern Air of Ruston

is looking for a

reliable, organized, and people-focused Office Coordinator

to join our growing team. This role is perfect for someone who enjoys keeping things running smoothly, supporting customers and technicians, and being the backbone of a busy, professional office.

Why Join Southern Air of Ruston?

------------------------------------


We believe our employees are the foundation of our success. That's why we prioritize work-life balance, growth opportunities, and competitive compensation for our front-line team members.

What we offer:

Competitive pay:

$15-$20 per hour

(based on experience) Uncapped growth and advancement opportunities Medical, Prescription, Dental, and Vision Insurance Disability and Term Life Insurance Matching 401(k) Paid Holidays Paid Time Off (PTO) Ongoing training and professional development

What You'll Do

------------------


As our Office Coordinator, you'll be the central point of support for customers, technicians, and leadership--keeping operations organized and efficient.

Core Responsibilities:

Answer and manage incoming customer calls in a professional and friendly manner Schedule customer appointments, estimates, and technician calls Coordinate daily technician schedules to ensure efficiency and coverage Maintain accurate customer records, service notes, and documentation Assist with renewing and managing maintenance agreements Communicate with customers to confirm appointments and follow up on service Provide high-level customer service and help resolve concerns professionally Support office operations and administrative tasks as needed Use internal systems and software (including ServiceTitan, when applicable) to track activity

What We're Looking For

--------------------------

You'll be a great fit if you have:

1-5 years of experience in

office administration, customer support, or call center roles

Strong organizational and multitasking skills Excellent verbal and written communication Proficiency with

Microsoft Office (Word, Outlook, Excel)

Experience with

ServiceTitan

(preferred but not required--we'll train!) A positive attitude and team-first mindset Valid driver's license with a clean driving record

Who We Are

--------------


We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
If this sounds like the perfect opportunity for you, don't wait! Apply today!We are an Equal Employment Opportunity Employer

Additional Details
----------------------

Job Type:

Full-Time

Pay:

$15-$20 per hour

Work Location:

In person (Ruston, LA)

Benefits Include:

Matching 401(k) Health, Dental & Vision Insurance Life & Disability Insurance Paid Time Off Ongoing Training & Development

Commute/Relocation:

Must be able to reliably commute to or plan to relocate before starting.

If you're ready to trade up to a stable, professional office role with room to grow--apply today!

Posted Min Pay Rate: USD $15.00/Hr. Posted Max Pay Rate: USD $20.00/Hr.