Job Description

Overview

Job Summary

Coordinates and facilitates business functions in support of the sales and client services department to include generation of reports, communication and follow up with clients, problem resolution and service recovery. Performs other duties as assigned.

Responsibilities

Provides direction and leadership in office administration by coordinating activities through excellent organizational and time management skills. Compiles, prepares and analyzes reports to provide necessary data/information for decision making by gathering information in a confidential manner, utilizing appropriate sources. Assists in the development and implementation of standard operating office procedures and provides training as appropriate to implement such change/revisions. Plans, coordinates and provides administrative support through project management, preparation of materials for presentations, training, etc. and proficiency in the use of computer applications and software. Maintains strong working relationships with internal and external customers by providing service assistance and open communications. Completes assigned goals.

Specifications

Experience

#N/A

Minimum Required

Knowledge of medical terminology preferred.

Preferred/Desired

Knowledge of medical terminology preferred.

Education

Minimum Required

Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination as normally acquired through completion of an Associate Degree or equivalent experience.

Preferred/Desired

Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required

Proficiency and skill in computer software/applications, project oversight, development of presentations/materials and possess excellent organizational and interpersonal skills. Ability to type 40 words per minute.

Preferred/Desired

Licensure

Minimum Required

Preferred/Desired