Job Description

Benefits:

• Bonus based on performance
• Flexible schedule
• Free food & snacks
• Parental leave

About the Role:
Join the Allstate Insurance Agency - Miriam Vega team as an Office Assistant/Marketing & Telemarketing Support! You will play a vital role in ensuring smooth office operations while helping us connect with our clients through effective marketing and telemarketing strategies.
Responsibilities:

• Assist in daily office operations and administrative tasks.
• Support marketing initiatives by creating engaging content for social media and email campaigns.
• Conduct telemarketing outreach to potential clients and follow up on leads.
• Maintain customer databases and ensure accurate record-keeping.
• Coordinate appointments and manage calendars for the agency team.
• Prepare reports on marketing performance and client feedback.
• Collaborate with team members to develop new marketing strategies.
• Provide excellent customer service and support to clients over the phone and in person.

Requirements:

• High school diploma or equivalent; college degree preferred.
• Previous experience in an office or administrative role is a plus.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Positive attitude and a passion for customer service.
• Experience in marketing or telemarketing is an advantage.

About Us:
Allstate Insurance Agency - Miriam Vega has been serving the Lilburn community for over a decade. Our clients love us for our personalized service and commitment to their insurance needs. We pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive and grow.

Skills Required