Job Description

: Office Assistant

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Position Summary:
The Office Assistant (AA) is a pivotal role within our mental
health agency, providing comprehensive administrative support to ensure
efficient operation of the office. The AA handles a wide range of
administrative and executive support tasks and should be able to work
independently with little or no supervision. This person must be
exceedingly well-organized, flexible, and enjoy the administrative
challenges of supporting an office of diverse people and programs.

Key Responsibilities:

1. Communication Management:
- Answers incoming calls, directs calls to appropriate staff, and
manages message distribution.
- Sends faxes, retrieves, and routes incoming faxes to the
appropriate staff.

2. Documentation and Reports:
- Creates correspondence and other formal documents for staff.
- Takes and transcribes minutes at staff meetings, maintains copies,
and manages file archives.
- Enters critical client information into Sharenote, including goals,
standards, treatment plans, and assessments.

3. Meeting Coordination:
- Prepares for and sets up meetings including arranging snacks and
beverages, preparing conference rooms, and cleaning up post-meetings.
- Provides support for departmental meetings through organizing,
transcribing minutes, and communicating with staff regarding the
details.

4. Office Management:
- Performs daily administrative functions such as word processing,
copying, filing, and data entry and scheduling.
- Maintains program forms catalog, ensuring sufficient copies of all
forms, books, policies, and procedures, including health education
materials.
- Responsible for maintaining required certifications and licenses
for office staff and contract workers.

5. Client and Staff Support:
- Coordinates and schedules client appointments on clinic days,
ensuring transportation and medication needs are met.
- Acts as a liaison between clients and mental health workers,
providing community linkages to assist with activities of daily living
(ADLs).
- Facilitates care aspects like case coordination and information
sharing to help clients make informed decisions.
- Manages a minimum caseload requirement of 3 Medical Case Management
clients.

6. Crisis and Compliance Support:
- Assists with crisis interventions and the 1013 process.
- Helps with the referral and assessment processes.
- Ensures compliance with day-to-day policies and addresses staff
concerns as directed by the Clinical Director.

7. Human Resources and Training:
- Coordinates training sessions and maintains staff training records.
- Conducts human resource housekeeping and audits files.

8. Additional Duties:
- Assists with the preparation of regularly scheduled reports.
- Develops and maintains office filing systems.
- Provides general support to visitors.

- Insurance Verification

Qualifications:
- Proven admin or assistant experience.
- Knowledge of office management systems and procedures.
- Excellent time management skills and ability to multi-task and
prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational and planning skills.
- Proficient in MS Office.

Position Type:
Full-time

Location:
4405 Mall Blvd, Union City, Ga 30291

Reports To:
Office Manager

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Ability to Commute:

Union City, GA 30291 (Required)
Work Location: In person