Job Description

About Us:

Rockaway Home Care is a leading Consumer Directed Services (CDS) company dedicated to providing exceptional support and services to our clients and caregivers. We are looking for a motivated and detail-oriented Office Assistant to join our team in St. Louis, Missouri. If you have a passion for helping others and possess excellent customer service skills, we encourage you to apply!

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As an Office Assistant at Rockaway Home Care, you will play a crucial role in ensuring smooth operations within our office. Your primary responsibilities will include answering phones, assisting customers with inquiries, and providing support to our caregivers.

Key Responsibilities:

Answering and directing phone calls to the appropriate departments. Assisting customers with their inquiries and providing exceptional customer service. Handling caregiver-related questions and concerns. Managing payroll-related inquiries Assisting with general office tasks as needed.

Qualifications:

Proven experience in a customer service role, preferably in a healthcare or CDS company. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to handle sensitive information with confidentiality and professionalism. Problem-solving skills and the ability to work independently.

Why Join Us:

Competitive salary and benefits package. Supportive and collaborative work environment. Opportunities for professional growth and development. * The chance to make a meaningful impact in the lives of our clients and caregivers.