Job Description

About Us

Dapper Dog is a fast-growing mobile pet grooming service committed to delivering a world-class grooming experience right at our customers' homes. We pride ourselves on professionalism, communication, and genuine care for pets and their people. As we expand across Utah, we're building a team that is passionate, reliable, and excited to grow with us.

Why This Role Is Unique

This isn't a typical office role--you'll be central to how our business runs day-to-day. As our Office Manager, you will:

Play a key part in customer communication and appointment scheduling Support our mobile groomers throughout the day with logistics and troubleshooting Help strengthen our presence in Utah through light marketing efforts Take ownership of small operational tasks that keep the business running smoothly Grow into higher-level operational or management roles as we continue to scale
If you're detail-oriented, solutions-driven, and passionate about the pet industry, this is an opportunity to become a foundational part of the Dapper Dog team.

Responsibilities

Customer Support & Scheduling

Text and communicate with customers in a friendly, professional manner Book and manage grooming appointments using our scheduling tools Assist customers with questions, service add-ons, and new bookings Help groomers with customer communication during appointments

Groomer & Operations Support

Provide day-to-day support to mobile groomers (routing, timing issues, customer follow-up, etc.) Assist with basic troubleshooting during the workday as issues arise Visit our warehouse periodically to restock grooming supplies, check van inventory, and ensure everything is in working order Oversee small operational tasks that keep our vans and supplies running smoothly

Marketing & Growth

Help distribute flyers and marketing materials across Utah during downtime Manage our Facebook ads inbox by communicating with prospective customers, sharing information, and booking them into the schedule Support local growth efforts as we expand into new neighborhoods

Qualifications

Passion for pets and the pet industry Highly organized and detail-oriented Strong communication skills (especially via text and messaging) Solutions-oriented mindset with the ability to think critically Comfortable working independently and managing multiple tasks at once Basic familiarity with social media (Facebook Ads experience is a plus) Must be able to stop by our warehouse when needed for supply checks Reliable transportation

Pay & Benefits

Base pay:

$14-$20 per hour depending on experience

Growth opportunities:

Potential to advance into operations or management roles as we scale Flexible work structure depending on business needs Work directly with a small, supportive, pet-loving team

Work Location

Combination of remote work, in-person visits to our warehouse, and occasional in-person marketing tasks.

Job Types: Full-time, Part-time, Contract

Pay: $14.00 - $20.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Lehi, UT 84043