Job Description

Overview

We are a busy, growing plumbing and heating company looking for a reliable and organized Office Assistant to help support daily operations. This role is perfect for someone who enjoys staying busy, and helping keep an office running smoothly. Construction or service industry experience is a plus, but we're willing to train the right person.

Responsibilities:

Answer incoming phone calls and assist customers professionally Schedule and coordinate service appointments Assist with invoicing, data entry, and basic QuickBooks tasks Organize job paperwork (invoices, work orders, permits, etc.) Communicate with our suppliers Follow up with customers on past due invoices Process payments and maintain customer accounts Handle filing, scanning, and general office organization Assist with email communication and document preparation Support the Office Manager with daily administrative tasks Maintain a clean and organized work environment to promote productivity

Requirements:

Strong communication and customer service skills Excellent organizational and time management skills Basic computer skills (Microsoft Office, Outlook, etc.) Ability to multitask in a fast-paced environment QuickBooks experience is a plus (or willingness to learn) Reliable, punctual, and detail-oriented Construction, plumbing, or service industry experience is preferred
Pay: $24.00 - $28.00 per hour

Expected hours: No less than 24.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person