Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.

Welcome to the Department of Health!

We'd be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today!

This position is open to Alaskan Residents only.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:

Join our team in the Background Check Unit, where you'll assist with thorough national screenings of criminal and civil records for individuals linked to licensed or certified healthcare facilities under the Department of Health and Department of Family & Community Services. Your responsibilities will include meticulously auditing and scanning fingerprint cards and providing support to the public via phone, email, and fax. Be a vital part of ensuring safety and compliance in healthcare.

Our organization, mission, and culture:

The Health Care Services' mission is to provide all eligible Alaskans with access and oversight to the full range of appropriate Medicaid services. We also protect Alaska's most vulnerable populations through our certification and licensing sections.



The Health Care Services vision is to: Innovate health plans that improve the quality of health care for all Alaskans, attract excellent providers, and be known for outstanding customer service.



Division of Health Care Services' core values: Through quality service, prudent use of resources, and satisfied, productive employees, we will promote good health for the people we serve via

ACCESS:

A

rticulate

C

ompetent

C

onstructive

E

thical

S

trategic

S

incere

If you embrace these values and want to help HCS achieve its mission, we encourage you to apply today.

The benefits of joining our team:

Dive into intricate, detail-oriented tasks within a serene and predictable environment. Here, you have the freedom to enhance your workflow with personal headphones--whether it's music, audiobooks, or podcasts--that keep you in the zone while you work.

The working environment you can expect:

Located at 4601 Business Park Blvd, Bldg. K, in Anchorage, our workplace offers easy access to shopping, dining, and commuting routes, ensuring a seamless work-life balance. Plus, enjoy the added convenience of free parking. Join us and elevate your professional experience in a setting designed for productivity and peace.

Who we are looking for:

Attention to Detail

:

Is thorough when performing work and conscientious about attending to detail.

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Self-Management:

Sets well-defined and realistic goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Adaptability:

Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

Clerical:

Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.

Special Notice:

A background check will be required for this position. The successful candidate must pass a comprehensive background investigation, which includes a criminal history check.

To view the general description and example of duties for this job class, please go to the following link and search for

Office Assistant 2

:

https://www.governmentjobs.com/careers/Alaska/

classspecs.

Minimum Qualifications

--------------------------


High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.



Substitution:

Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).

Special Note:

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.



Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.



Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

-----------------------------------

APSIN CHECK

This position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment

A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.



The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095.

If you choose to be contacted by email,

please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain.

For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, services, or alternative communication formats, please call 1-800-587-4095 in Juneau, or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed torecruitment.services@alaska.gov

For assistance with applying for a password, please visit

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Contact Information

-----------------------

For specific information in reference to the position, feel free to contact the hiring manager at:

Name/Title:

Jennifer Ball / Program Coordinator 1

Phone:

(907) 334-4475

Email:

jennifer.ball@alaska.gov

Careers with the State of Alaska offer MANY benefits

The following information describes

typical

benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.



For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

Health insurance, which includes employer contributions toward medical/vision/dental + The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
+ The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

Group-based insurance premiums for + Term life (employee, spouse or qualified same sex partner, and dependents)
+ Long-term and short-term disability
+ Accidental Death and Dismemberment
+ Long-term care (self and eligible family members)
+ Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program

Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options*

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

Personal leave with an accrual rate increase based on time served * Twelve (12) paid holidays a year