Office Assistant 1
Albany, NY, United States
Job Description
Minimum Qualifications There are no minimum qualifications.
Preferred experience includes:
- High school diploma or some college experience.
- Minimum of 6 months of customer service experience.
- Microsoft Office Suite knowledge: the ability to prepare reports and documents, the ability to work with spreadsheets.
- Solid written and verbal communication skills.
Duties include but are not limited to the following:
- Under close supervision of the TAS 1, receives training and experience in the methods and procedures necessary to determine eligibility of applicants for public LIHWAP; and performs related work, as required;
- Utilize an on-line computerized system to process actions related to eligibility for both applicants and vendors;
- Review LIHWAP applications for completeness and consistency;
- Utilize various information systems to assist in the determination of eligibility for LIHWAP;
- Assist with making accurate and efficient determinations of eligibility;
- Maintain client records through data entry into computerized/online systems;
- Deal tactfully and effectively with clients on the phone;
- Answer correspondence which requests information or assistance;
- Link customers to other community resources; and
- Assist in other projects, as assigned.
Interested applicants should send an email with their resume and cover letter attached to jobpostings@otda.ny.gov and reference posting #23131. DO NOT REFERENCE THE VACANCY ID NUMBER.
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Job Detail
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Job IdJD4321579
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$20 per hour
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Employment StatusPermanent
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Job LocationAlbany, NY, United States
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EducationNot mentioned