Job Description

About the Role:

We're looking for a proactive and well-organized Office Operations Administrator to

support the daily operations of our Memphis office. This role is ideal for someone who

enjoys helping people, improving processes, and keeping things running smoothly. You'll

handle essential office administration, ensure the workspace is well-maintained and

organized, and provide reliable support to both leadership and employees. In this role,

you'll also manage key onboarding and offboarding responsibilities, playing a crucial part in

setting employees up for success on day one and ensuring smooth, well-coordinated

transitions when team members leave the organization.

What You'll Do:

Onboarding and Offboarding Support (Key Responsibility)

Coordinate and execute all aspects of new employee onboarding to ensure each team member is fully

prepared for their first day.

Set up new devices, install required programs, and prepare equipment for new hires, including

confirming login credentials, testing passwords, and ensuring necessary permissions are in place.

Communicate user information, login instructions, and first-day details directly to new hires in a clear

and timely manner.

Ensure workstations, office spaces, desks, equipment, and supplies are fully prepared prior to the

employee's arrival.

Maintain onboarding checklists, processes, and documentation to ensure consistent, high-quality

experience for every new employee.

Serve as a welcoming point of contact on the new hire's first day to ensure a smooth and positive

start.

Coordinate offboarding tasks including the collection of company property, closure of system access,

and communication with IT and department managers.

Assist with completion of final paperwork, status changes, and processing exit materials. Ensure all departing-employee steps are documented and completed accurately and on schedule.
General Office Operations & Administrative Support

Maintain a clean, organized, and welcoming office environment. Monitor and restock office, kitchen, and restroom supplies. Sort, distribute, and manage incoming and outgoing mail and packages. Order, track, and maintain company devices such as laptops, tablets, and phones. Coordinate with vendors, maintenance staff, and service providers as needed. Assist with document management and maintain organized records. Provide general administrative support to leadership and support teams. Collaborate with Sales, Marketing, IT, and other departments to keep operations aligned. Help keep daily office operations running smoothly and efficiently.

What We're Looking For

Office administrative experience preferred. Experience in construction or home improvement is a plus. Strong communication and organizational skills. Comfortable learning and using technology, including basic device setup. A proactive, problem-solving mindset with a focus on service and efficiency. Someone eager to grow and expand responsibilities over time.

Compensation & Benefits

Competitive pay based on experience and qualifications. Health, vision, dental, and life insurance. 401(k) with matching. Opportunity for growth within a rapidly expanding organization. * Supportive, team-oriented environment with accessible leadership.