Job Description

The Docent Coordinator designs and evaluates guided experiences that invite visitors to connect, reflect, and respond to the museum collection and programs. The role focuses on creating training materials and facilitating walkthroughs for both incoming and experienced tour guides that provide appropriate levels of support and direction. The Docent Coordinator will work in alignment with content and material developed by the Interpretation Specialist and the Museum Experience Division.

REPRESENTATIVE DUTIES

:

40% Facilitate Training

Develop and implement a yearly training program and appreciation events for the museum tour guides and volunteers.

20% Tour Scheduling

Assist in scheduling volunteers to lead tours for all guided visits.

15% Lead Tours

Be willing to step in and lead guided tours when needed.

10% Recruitment

Recruit new volunteers annually with a focus on maintaining retention of new and experienced members.

10% Museum Experience

Uphold the highest standards of a visitor focused museum experience and respond to all visitors, groups, and volunteers with clarity, respect, and integrity. Contribute to the visitor focused work of the Museum Experiences Division.

5% Other duties as assigned

Job Requirements

Required Education

: High School diploma or GED

Required Skills

:

Working knowledge of office procedures Ability to use a computer and take clear messages. Knowledge of Microsoft Office Suite (Outlook, Excel, Word, and Teams, PowerPoint) Excellent interpersonal skills Ability to work as a team member Ability to complete tasks in an efficient and timely manner
Must be detailoriented
Ability to multitask, be organized, and selfmotivated Excellent communication skills both verbal and written

Departmental Preferences

:

Strong interest in learning about visual art Customer service experience Microsoft Word, Excel, Outlook, and Teams

Supervision of Others

: Volunteer tour guides.

Supervision Received

: Reports to the Interpretation Specialist

Special Instructions

: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/PoliciesHandbooks/TBTesting.

Why You Belong at the University of Oklahoma

: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement

: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background Check?

:

Yes

Special Indications

:

None

Job Posting

:

Jan 15, 2026

JOB DESCRIPTION HELP

Required Attachments

Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.

Important:

ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!