Job Description

Job Title: Nonprofit Thrift Store Key Holder

PRIMARY OBJECTIVE OF THE JOB:

Part Time Retail Associate for Nonprofit Thrift Store. 2 days per week 9:30am-6:30 pm and every Saturday 8:30am-5:30pm. The Key Holder position will be responsible for opening and closing procedures, following donation intake procedures and protocol, greeting customers, stocking shelves and ringing up sales-all while supporting our Mission at Mary's Shelter Gulf Coast. The ideal candidate for this position will understand the importance of our root mission, and will support it whole-heartedly.

AGENCY VALUES

Christ-centeredness-

Our organization provides opportunities for meaningful work and service that align with our own Judeo-Christian values and core beliefs.

Integrity-

Honesty, transparency, and accountability guide all actions and decisions within our facilities. Reliability preserves trust among clients and coworkers

Resilience-

The ability to adjust and push forward in times of difficulty or change. Able to identify, validate and address concerns.

Synergy-

Working collectively through positive collaboration, both with volunteers and executive staff. Consideration of others time, talent and treasure for the benefit of all

Self-Awareness-

Able to communicate personal limits and implement solutions. Positive contributor and empowered through a strong sense of role.

DUTIES & RESPONSIBILITIES:

Oversee the processing of donated items; manage the rotation of items and the disposal of donated items in a timely fashion. Process includes: sorting, hanging, tagging, displaying and disposing of donated items as well as coordinating volunteers for big item pick-up Ensure that all sales transactions (cash, checks) are handled properly and in line with the agency's cash handling procedures and standards. Identify maintenance problems at the store and communicate needs to ensure a safe, pleasant and clean working environment for volunteers and customers. Conduct daily safety inspections by walking the store before opening to make sure floors are free of potential hazards. Ensure restrooms are cleaned, stocked and in working order Support volunteers on the sales floor with customer conflicts, pricing issues, etc.

Volunteer Management

Supervise volunteers; monitor work performance and provide ongoing feedback to improve productivity and job satisfaction Provide strong and compassionate leadership to volunteers, setting operational performance standards and offering training Sourcing and recruitment of volunteers through various techniques, training and supervision of volunteers. Maintain confidentiality regarding all personnel and programming matters Develop schedules for volunteers to ensure appropriate levels of coverage to both reach the store's financial goals and be able to provide excellent customer service Maintain current knowledge of agency policies and procedures as they relate to personnel; monitor volunteers for adherence to those procedures Regularly communicate with volunteers to provide direction, guidance and oversight. Encourage utilization of special talents or skills brought to the store by each individual volunteer.
*It takes a competent leader to succeed in this area. You must know how to distinguish talent and do what it takes to motivate and inspire. You must possess excellent organizational skills and the ability to communicate with people from diverse backgrounds and experiences.

ATTENDANCE

Must be punctual and timely in meeting all requirements of performance, including but not limited to, attendance standards and work deadlines, beginning and ending assignments on time; work breaks, where applicable etc.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Previous supervisory responsibilities and experience preferred Previous experience working for a non- profit, mission-oriented organization preferred Excellent organizational and communication skills Strong ability to multi-task Preferred experience in recruiting volunteers through multiple channels Online sales experience preferred (ebay, poshmark)
Job Type: Part-time

Base Pay: $15.00 per hour

Benefits:

401(k) matching Employee discount
Work Location: In person