Job Description

Non-Clinical

Field Trainer AdventHealth Centra Care

All the benefits and perks you need for you and your family:

Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

together

we are even better.

Schedule:

Full Time

Shift

: 7:45am-4:30pm Monday-Friday

Location:

2600 Westhall Lane, Maitland, FL 32751

The role you'll contribute:

Responsible for providing training and mentoring for front-line, non-clinical staff members. This position supports ongoing training by assisting with developing mission-minded team members, implementing registration best practices, and ensuring excellent customer care and patient safety standards. Additionally, this role assists educators with training new staff both in the home office and in the field, which may require out-of-state travel. In addition, this position is available to work shifts as needed in the centers when not training or assisting the PRC Training Team. Responsibilities for this role include actively participating in outstanding customer service and maintaining respectful relationships with all. This position is highly engaged in establishing the Centra Care Culture in new market regions.

The value you'll bring to the team:

Partners with system Educators and coordinates training schedules and training for new hires. Supports trainee on-site (in clinic) and orients them to the roles and responsibilities. Supports Educators with ongoing training for all front-end staff, including system training, customer service training, insurance training, report training, banking training, posting training, eligibility verification, and reconciliation. Monitors the new team members' growth and development for the first 90 days under the direction of the Education leader. Collaborates with Educators, Managers, and Directors on scheduling quarterly education meetings with their assigned locations. Works with Patient Experience to ensure front-line staff is trained on patient experience and other culture of excellence goals.

The expertise and experiences you'll need to succeed:

Minimum qualifications:

High School graduate or equivalent Valid in state Drivers License with current car insurance

Preferred qualifications:

Associate or Bachelors Degree Other EHR implementation and training experience Project Management experience Experience in adult learner education/teaching experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category:

Education

Organization:

AdventHealth Centra Care

Schedule:

Full-time

Shift:

1 - Day

Req ID:

25044049


We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.