Job Description

We are looking for a reliable and dedicated individual to work Front Desk/Audit. Your responsibilities would be to assist guests with their overnight requests and balance accounts from the days activities. Responsibilities include checking in guests, checking out guests, handling their requests, and taking reservations. The Night Auditor creates a flash report that allows management to view the previous day's activities and ensures that all the various ledger accounts are balanced. Ultimately, you will provide excellent customer service to guests and ensure that the end of day is reconciled and ready for the General Manger to review in the morning.

We are a small operation with a strong team, so an ideal candidate would be reliable, dedicated and communicative.

Responsibilities

Check in guests, Check out guests, answer phones, and take reservations Respond to guest complaints, requests, and emergencies Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Must have reliable transportation

Skills

Some experience with balancing accounts An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight or dayshifts
Front Desk Agent Hours~ 5 day/Evening Shift

Overnight Audit Hours~ 1 day shift/ 3 overnight shifts

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Work Location: In person