Job Description

Overview:

The Night Auditor is responsible for balancing the daily financial transactions of the hotel, ensuring guest satisfaction, and maintaining a safe, quiet, and welcoming environment during overnight hours. This role combines accounting tasks with front desk duties to support the smooth operation of the property

Responsibilities:
Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests Verify and swipe credit cards for authorization using electronic acceptance methods Handle cash, make change and balance an assigned house bank Post charges to guest rooms and/or house accounts as needed Retrieve messages, mail and facsimiles for guests as requested Research and perform revenue audit function Upon completion of audit, input information into general ledger system File paid invoices in night audit packs Research and respond to charge inquiries on a timely basis Send copies of guest folios on a timely basis via fax or mail File registration cards in suite number order Notify guests of incoming faxes using the message function on the computer

Qualifications:
High school graduate One year Accounting experience Fluency in job related English, both verbal and non-verbal Provide legible communication and directions Compute basic mathematical calculations (add, subtract, multiply and divide numbers)

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