Job Description

Neurology Doctor's Assistant

LAASER - Los Angeles, CA

At

LAASER

, we believe specialty veterinary care should be just as much about the people as it is about the pets. We are looking for a

Neurology Doctor's Assistant

to be the bridge between our neurology team, our clients, and our referring veterinarians, making sure every interaction is clear, compassionate, and well-organized.

About the Role

We are looking for a dedicated

Doctor's Assistant (DA)

to support our incoming second Neurologist. This is a highly client-facing role with a strong administrative focus. You'll be the first point of contact for our neurology clients, guiding them through the specialty care process, from initial consultation through follow-up visits.

In this position, you'll play a key role in keeping the Neurologist's day running smoothly by anticipating needs, managing their schedule, and ensuring all records, test results, and client communications are organized and readily available. While primarily administrative and client-focused, you may also assist with patient handling, gentle restraint, or preparing patients for procedures when needed.

Schedule:

Wednesday - Saturday

Key Responsibilities include, but are not limited to:

Serve as the main point of contact for neurology clients before, during, and after appointments Present and review detailed treatment plans and estimates with clients Coordinate with referring veterinarians to gather medical records and diagnostic results Manage prescription refill requests, ensuring accuracy and timely communication Schedule appointments and diagnostic procedures for neurology patients when needed Communicate test results and treatment updates as directed by the doctors Assist the neurologist in keeping their day organized: tracking cases, follow-ups, and pending results, etc. Help with patient handling and gentle restraint when needed Maintain accurate and organized patient files and correspondence

Qualifications

Veterinary client service or administrative experience required (specialty experience a plus) Strong communication skills--both written and verbal--with the ability to explain complex medical information clearly and empathetically Comfortable discussing financial estimates and treatment plan details with clients Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment Compassionate and professional, with a commitment to delivering exceptional client service Comfortable assisting with safe patient handling when needed

About LAASER

LAASER is a specialty and emergency veterinary hospital dedicated to combining advanced medicine with compassionate service. We work in partnership with pet families and referring veterinarians to provide care that is as supportive as it is skilled.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Experience:

Veterinary: 1 year (Required)
Shift availability:

Day Shift (Required)
Ability to Commute:

Los Angeles, CA 90065 (Required)
Work Location: In person