Job Description

Position Overview

Advanced Network Professionals is looking for a motivated and well-rounded Network Technician to join our team. This role involves a variety of technology-related tasks including desktop support, server management, networking, phone systems, and door access. You do not need to know everything walking in, but a strong foundation in IT and a willingness to learn will go a long way.

Key Responsibilities

Support, configure, and troubleshoot desktops, laptops, servers, and network devices Work with networking equipment including patch panels, jacks, fiber, and wireless gear Maintain and support client phone systems and door access technologies Monitor and manage client networks, troubleshoot issues, and ensure infrastructure is secure and reliable Manage firewalls, antivirus solutions, and wireless security setups Support Active Directory environments and Microsoft 365 administration Perform data backups and restores as needed Work through an electronic ticketing system to resolve client issues Take on a variety of tech support tasks depending on client needs and systems Maintain accurate documentation and service records

Preferred Qualifications

Two or more years of experience in IT support, systems, or network administration Working knowledge of Windows Server (2012 and newer), Windows 10 or 11, and Microsoft 365 Experience with Exchange, SharePoint, Teams, and Azure AD is helpful Familiarity with phone systems and access control technology Understanding of networking fundamentals including TCP/IP, DNS, DHCP, firewalls, and VPNs Comfortable working independently and communicating directly with clients Organized and able to manage multiple tickets or projects at once

Certifications That Are a Plus (Not Required)

Microsoft certifications such as MCP, MCSA, or role-based Azure and Microsoft 365 certifications Cisco certifications such as CCNA or CCNP CompTIA certifications including A+, Network+, or Security+ Experience with technologies from Fortinet, SonicWall, Ruckus, Barracuda, VMware, or Nimble

Benefits

Health insurance reimbursement Performance-based bonuses 401(k) with employer matching Paid vacation and holidays PTO for personal or sick days Additional benefits for full-time employees
We are a growing technology company based in Spencer, Iowa, focused on delivering reliable and smart IT solutions to our clients. If you enjoy working on a variety of tech tasks and solving problems for businesses, we would love to hear from you.

Apply today to join the team at ANP.

Job Type: Full-time

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance
Ability to Commute:

Spencer, IA 51301 (Preferred)
Ability to Relocate:

Spencer, IA 51301: Relocate before starting work (Preferred)
Work Location: In person