User account management, permissions, and access controls
System and network monitoring, incident response, and escalation handling
Documentation of technical processes, network diagrams, and system configurations
Collaboration with IT teams to implement infrastructure upgrades and security best practices
Familiarity with ITSM tools, help desk operations, and customer support workflows
If you are interested, please share your updated resume with your contact number to sivarajan.s@zirlen.com, and also feel free to reach out at 972-433-6033 Ext. 1005