Job Description

POSTING NUMBER:

N163-2526

POSTING DATE:

November 14, 2025

CLOSING DATE:

December 1, 2025

POSITION:

Network Technician II

LOCATION:

Metro Hartford Innovation Services (MHIS)

REPORTS TO:

Network Operations Manager - Metro Hartford Information Services (MHIS)

PRIMARY FUNCTIONS:

Perform maintenance, operations, configuration and installation of network equipment. Work with other members of the data team within the Network Operations division of MHIS to ensure reliable network service to our customers.

TYPICAL DUTIES AND RESPONSIBILITIES:

Install, maintain, troubleshoot, and repair network hardware, software, and cabling. Conducting wireless site surveys, completing site analysis and installation of wireless equipment at our customer facilities. Identify and troubleshoot wireless connectivity issues and software application errors. Installation, maintenance and ongoing support of our wireless network platforms. Work with members of the end-user community and MHIS staff to assist them in understanding and utilizing network services and resources Work with MHIS Support Services division to resolve desktop PC and networking problems. Work with City, Library, and School staff regarding telecommunication initiatives and procedures. Maintain an orderly networking office and equipment storage area. Traveling to customer sites. Provide after-hours network support on a periodic on-call basis. Performs other duties as assigned by supervisor and/or designee.

SKILLS, KNOWLEDGE, QUALIFICATIONS AND EXPERIENCE:

Associates' degree in Computer Science or related area or a minimum of 2 years' experience demonstrating ability in Local and Wide Area Networking configuration, wireless installation, and support as it relates to voice, video, and data communications. Knowledge of lower level networking protocols (e.g. TCP/IP, DNS, and DHCP). Understanding diverse wireless network platforms and IP based phones. Strong oral and written presentation skills. Excellent organizational skills and the ability to be flexible and handle changing priorities. Ability to organize, manage time, and follow-through under pressure. Ability to work under pressure and within difficult time constraints. Reliable transportation and valid driver's license.

CERTIFICATION REQUIREMENTS:

CCNA desired or Equivalent

ALARY AND TERMS OF EMPLOYMENT:

Twelve-Month Work Year/Salary Grid C513 ($68,213-$82,156)

UNION AFFILIATION:

Hartford Educational Support Personnel (HESP)

NOTE:

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listings of all duties or as a contract. In all cases, these relationships, functions and their applications are subject to change by the Chief Information Officer of Metro Hartford Information Services.

APPLICATION PROCEDURE

To be considered, all internal and external applicants must fully complete a Hartford Public Schools' online application, which can be accessed through our Applicant Tracking System, Nimble, at https://app.hirenimble.com/jobs/hartford.

Internal applicants should use a personal email address when applying. Please

do not

use your hartfordschools.org email.

Candidates will be contacted directly by hiring managers for interviews.

?An Equal Employment Opportunity and Affirmative Action Employer, M/F/V/D

Note: This posting does not necessarily reflect vacancies in the respective subject area and is solely intended to generate a talent pool for current and future certified teaching opportunities. The above description covers the principle duties and responsibilities of the position. The description should not, however, be construed as a complete listing of all duties or as a contract. In all cases, these relationships, functions, and their applications are subject to change by the superintendent of schools.

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