Job Description

Overview:
JOB TITLE: Network Engineer (Team Lead)
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
The Federal Law Enforcement Training Centers (FLETC), a component of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers--as well as international partners--who enforce laws, treaties, and regulations within the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC ensures that law enforcement professionals across the nation are prepared to fulfill their duties safely and effectively. This program provides the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to sustain FLETC's mission. The Network Engineer Team Lead plays a key role in maintaining and modernizing the IT network infrastructure supporting FLETC Headquarters, its TDPs, and partner organizations.
The Network Engineer Team Lead is responsible for overseeing enterprise-level network operations, ensuring optimal performance, security, and reliability across the FLETC network infrastructure. This individual will lead network engineering efforts, manage priorities across projects and incidents, and collaborate with internal and external partners to maintain compliance with DHS and FLETC policies.
The ideal candidate will possess strong technical expertise in LAN/WAN design and support, demonstrate effective leadership and communication skills, and maintain a hands-on approach to troubleshooting and network optimization.
Responsibilities:
RESPONSIBILITIES:

• Prioritize and oversee network outages, projects, and tasks while providing technical guidance and resolution support to ensure consistent network uptime and performance.
• Design and implement operational network systems and prototypes based on current and future engineering data and government requirements.
• Apply extensive knowledge of network principles, protocols, and design to evaluate and optimize network performance.
• Collaborate with Network and System Engineers, equipment vendors, and other stakeholders to identify, define, and resolve technical or developmental challenges.
• Communicate, coordinate, and resolve technical issues with OneNet/HSIN Engineering personnel across the DHS network topology, including DHS Data Centers (DCs).
• Review and provide technical recommendations for all Infrastructure Change Control Board (ICCB) packets before submission.
• Ensure all technical recommendations are communicated effectively and implemented correctly during network rollouts in coordination with local, OneNet/HSIN, and DC teams.
• Lead the design, installation, configuration, backup, administration, management, upgrade, troubleshooting, testing, and documentation of LAN, WAN, and network security hardware and software components to ensure operational efficiency and compliance.
• Maintain enterprise network infrastructure at optimal performance levels while ensuring adherence to DHS and FLETC security standards.

Supported Network Hardware and Technologies include (but are not limited to):

• Routers
• Core, distribution, and access layer switches
• Firewalls
• Web content filtering devices
• Intrusion Detection/Prevention Systems (IDS/IPS)

Qualifications:
REQUIRED:

• Bachelor's degree in Business, Systems Management, Engineering, or a related technical field.
• Minimum of 5 years of experience in Network Engineering.
• Strong leadership and communication skills, with the ability to work effectively in a team environment.
• Ability to obtain a USCIS Public Trust security clearance.
• Demonstrated professionalism, courtesy, and effectiveness in a collaborative, mission-driven environment.

DESIRED:

• Network-related certification, such as CompTIA Network+.
• Professional certification in Cisco or HPE Aruba technologies (e.g., CCNP, Aruba Certified Professional).
• Experience supporting federal law enforcement or DHS customers.
• Experience with enterprise-level network modernization and infrastructure optimization initiatives.

WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

Skills Required