Job Description

Position Information
Announcement Number STAFF - VA - 26275
For questions regarding this position, please contact:
Nadeem Akhtar
406-994-4277
Classification Title Net Sys/Comm Analyst I
Working Title Network Analyst I
Brief Position Overview
As members of the MSU IT community, Network Analysts participate in and support IT efforts, projects, and initiatives, provide technical leadership and assist other support personnel with problems related to the usage of services across the network services portfolio. Network Analysts perform technically skilled precision work and provide complete, enterprise-level, engineering, installation, management, maintenance and support of network and telecommunications equipment, software, services, communications cabling, and related infrastructure, including UPS, PDU, pathways, racks and cabinets. Network Analysts respond to issues, troubleshoot, diagnose, and repair these items to address problems found in data centers, telecommunications rooms, and at field sites on and off the MSU Bozeman campus according to standard procedure and industry best practices. Network Analysts' work schedules may require non-standard working hours, including mornings, evenings, weekends, and holidays.
Position Number 4M0635
Department UIT Telephone Services
Division VP for Information Technology
Appointment Type Classified
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation FOCUS-MFPE
FTE 1.0
Benefits Eligible Eligible
Salary $26.216 - $29.500 per hour, commensurate with experience, education, and qualifications.
Contract Type Classified Salary
If other, please specify
Recruitment Type Open
Position Details
General Statement
Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute as a member of our talented Network Services team. The Network Analyst I provides technical support for the installation, configuration, maintenance, and troubleshooting of network and telecommunications systems and services. Working under general to direct supervision, this role supports operational continuity and customer service for the MSU community in accordance with institutional and industry standards.
Duties and Responsibilities

• Install, configure, maintain, and support unified communications, telecommunications, and network systems and services, including IP phones, voice gateways, switches, routers, access points, servers, and related infrastructure.
• Provide front-line end-user support, including service request fulfillment, incident response, troubleshooting, and user training for network and telecommunications services.
• Perform routine troubleshooting and repair of network, telecommunications, and communications cabling issues in accordance with established procedures.
• Assist with scheduled maintenance, software updates, equipment upgrades, and lifecycle activities for network and telecommunications systems.
• Use monitoring and management tools to identify service issues and take appropriate corrective action under direction.
• Document installations, configurations, changes, and operational information to support service continuity and future planning.
• Maintain equipment rooms, tools, and inventory in accordance with industry good-housekeeping and safety standards.
• Apply established networking, telecommunications, and security standards and best practices to assigned tasks.
• Assist with training activities and provide guidance to student employees as assigned.
• Participate in professional development, projects, and other related duties as assigned.

Required Qualifications - Experience, Education, Knowledge & Skills * Basic understanding of networking, telecommunications, and communications cabling concepts.

• Experience using Network monitoring and management tools.
• Experience using standard tools and equipment in a technical environment.

Preferred Qualifications - Experience, Education, Knowledge & Skills * Experience with Cisco Unified Communications systems.

• Experience with Cisco switches, routers, and firewalls.
• Experience with Aruba wireless systems.
• Experience with documenting network diagrams and standards.

The Successful Candidate Will

• Possess strong verbal and written communication skills.
• Demonstrate a proactive, can-do attitude with a strong willingness to learn new technologies.
• Show initiative and eagerness to contribute to the team's success.

Position Special Requirements/Additional Information
This position is not eligible for sponsorship.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

• This position requires after-hours and on-call support.
• Work schedule may include times outside normal business hours, including mornings, evenings, weekends, and holidays.
• Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. A successful candidate with an out-of-state driver's license must obtain a valid Montana driver's license within 60 days of hire.

Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

• May work outside in inclement weather to install or repair telecommunications circuits.
• Installation and maintenance sometimes require exposure to electrical hazards.
• This position requires after-hours and on-call support.

This position has supervisory duties? No
Posting Detail Information
Number of Vacancies 1
Desired Start Date Upon completion of a successful search
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on February 19, 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
This position is not eligible for sponsorship.
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.
Applicant Documents
Required Documents * Resume

• Cover Letter

Optional Documents

Skills Required