NEWITY is America\'s source for small business capital, dedicated to providing access to SBA loan solutions, streamlined tax credits, and trusted service providers. We are looking for an Outbound Specialist, well versed in outbound sales, to join our Member Services team. In this role, you will act as an effective liaison between members and the Company\xe2\x80\x99s internal departments. The Member Services Representative is responsible for promoting superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly. You will be expected to understand our different service offerings well enough to adequately recommend these to members as you work with them over the phones. In this position you play the critical role of fielding, managing, and delivering a great customer experience for both inbound and outbound calls. You will be selling NEWITY products by making outbound calls to our members daily to generate revenue. As a growing firm, we are looking for candidates who can adapt quickly to changes in a fast-paced environment, are eager to take on new challenges, and who feel comfortable working with performance driven metrics. We are firm believers in building relationships with our members to deliver products and services designed to enhance their business. The ideal candidate will be a good conversationalist who genuinely wants to help people grow their businesses by providing excellent products and services. Qualifications
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