Job Description

Move In Coordinator

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The Gatesworth

Job Type:

Full-time, Exempt

Location:

St. Louis, MO

Highly Trending Role - Apply Today!

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About The Gatesworth

The Gatesworth is a premier independent living community dedicated to providing an exceptional and seamless experience for our residents, anchored by our

"Yes, what was the question?"

service philosophy. We are seeking a highly organized, compassionate, and solution-oriented professional to join our team as a

Move In Coordinator

and manage the entire transition process for new residents.

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The Opportunity

The

Move In Coordinator

is the primary point of contact for new residents moving into The Gatesworth. This

full-time

role is a critical blend of project management, logistics coordination, and superior customer service.


This high-impact role requires flexible availability to meet resident needs and involves a dynamic work environment split between time in the office for planning and coordination and time in residents' homes to conduct assessments and oversee move execution.

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Key Responsibilities (Project Management & Execution):

Resident Transition Management:

Manage all phases of the move-in process, from initial consultation to post-move follow-up, ensuring a seamless experience.

Logistics Coordination:

Schedule and coordinate move dates with residents, families, and moving vendors; obtain cost estimates, and prepare detailed move-in sheets.

Design & Space Planning:

Meet with residents in their homes to discuss downsizing resources,

measure furniture and spaces accurately

, and create scaled floor plans with proposed apartment layouts.

On-Site Oversight:

Be present at the resident's home and The Gatesworth on moving day to supervise the moving team, ensure proper unpacking and placement per the plan, and coordinate follow-up maintenance.

Documentation:

Collect and finalize all required resident paperwork prior to move-in.

Community Support:

Manage and maintain community display units and furniture inventory for marketing and tours.
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Required Qualifications:

Education:

High school diploma required;

College Degree is strongly preferred.

Transportation Requirement:

Reliable personal transportation and a valid driver's license are mandatory

to travel to residents' homes to conduct assessments and coordinate move logistics.

Technical Skills:

Proficiency with Microsoft Office. Must be comfortable using interior design software and measuring tools to facilitate space planning.

Physical Requirements:

Must be able to

lift or push up to 25 lbs.

and be able to

greet, assist residents, and provide tours

as needed. Willingness to work weekends and holidays as scheduled to meet job responsibilities.

Communication:

Excellent verbal, written, and interpersonal skills with a commitment to exceptional customer service.
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Desired Traits & Service Philosophy:

Exceptional Customer Warmth:

Embodies the

"Yes, what was the question?"

philosophy, demonstrating a proactive, problem-solving, and genuinely caring attitude toward residents and their families.

Experience:

Project Management or Design experience is highly beneficial. Previous experience working within

senior living, assisted living, or long-term care

is a bonus.

Personal Traits:

Highly organized, self-driven, positive attitude, and a sincere passion for helping seniors feel supported and at ease during their transition to The Gatesworth.
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Compensation and Benefits

The Gatesworth offers a competitive salary commensurate with experience and a comprehensive benefits package.



Take the next step in your career and apply today to join The Gatesworth team.

Keywords for Optimization:

Relocation Specialist, Transition Manager, Project Coordinator, Senior Living, Interior Design Assistant, Logistics Coordinator, Customer Service