Job Description

We are seeking for Production Manager (mortgage) in Oak Lawn, IL

Role Overview:

We are seeking a Production Manager to oversee and drive the growth of our origination team. This is a hands-on leadership role responsible for recruiting, training, and supporting Loan Officers while maintaining efficient, compliant production across all channels. The right candidate will have both the operational know-how to ensure files move smoothly through the pipeline and the leadership skills to motivate a team to perform at a high level. This is an on-site/Hybrid role based out of our headquarters.

Key Responsibilities:

Leadership & Growth

Recruit, hire, and train Loan Officers (Los) and sales support staff. Develop a structured onboarding and mentorship process for new Los. Build a culture of accountability, teamwork, and consistent production.

Pipeline Management

Oversee daily loan pipeline activity to ensure timely closings. Partner closely with processing, underwriting, and closing teams to remove obstacles. Maintain high standards for loan quality, compliance, and customer service.

Production Oversight

Drive origination growth through coaching, lead management, and referral-partner engagement. Track key metrics (volume, pull-through, turn times, quality) and report to senior leadership. Ensure adherence to company policies, agency guidelines, and regulatory requirements.

Business Development

Support Loan Officers in building referral networks with real estate agents, builders, and financial professionals. Represent Crown Mortgage in the community with professionalism and integrity.

Qualifications:

Minimum 5 years' experience in

mortgage origination,

with at least 2 years in a

leadership or production management

role. Deep understanding o

f FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations

. Proven track record of recruiting and developing successful

Loan Officers

. Strong interpersonal and leadership skills -- able to coach, motivate, and hold teams accountable.

NMLS license

preferred (active or previously held). Must reside within commuting distance.
#

NMLS

#mortgage #

FNMA #FHA #VA #Loan #Officer #

Production #Manager #Loan

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k) matching Health insurance Life insurance
Experience:

Production Manager in mortgage origination: 5 years (Required) Train Loan Officers, Loan Officers: 1 year (Required) recruiting, hiring, and training Loan Officers: 1 year (Required) NMLS, FNMA, FHA, VA guidelines: 1 year (Required)
License/Certification:

NMLS license (Preferred)
Work Location: On the road