Job Description

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About The Role
Great opportunity to join Glacier Bank and serve the Kalispell and surrounding communities!
This person originates a high volume of mortgage loans (in accordance with Glacier Bank goals) and manages the entire loan origination process. The incumbent will also work to develop relationships with target customers in order to create additional new business.
Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.
Essential Functions

• Meet or exceed loan production goal as set annually by manager in conjunction with goals set for Glacier Bank annual production.
• Interview credit applicants and determine borrowing requirements. Obtain complete application and analyze financial information. Conduct credit investigation. Provide credit approval (subject to appraisal and other key conditions) within credit approval authority and automated underwriting guidelines.
• Identify and develop relationships with potential new customers. Maintain and develop an ongoing relationship with current customer base. Continuously project an image of professionalism and concern in dealings with the public. Promote Glacier Bank loan programs to best meet goals.
• Work closely with loan processor as a team to efficiently close all loans in a timely manner with proper documentation. Work with loan processor to ensure that all disclosures reports, financial statements, tax returns, title insurance commitments and appraisals are reviewed prior to closings.
• Keep current on loan programs and lending (federal and state) regulations as well as all compliance and bank policies and procedures. Respond to audit reports as requested or required.
• Meet all requirements under RESPA. Respond to any audit reports and keep current with all lending (federal and state) regulations.

Additional Responsibilities

• Service Quality - embrace service pledge and provide extraordinary and consistent service to all internal and external customers. Listens to and asks about customer's needs.
• Participates in required training, staff meetings, and lobby displays.
• Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of Glacier Bank.
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel).
• Complete required bank training courses within assigned time frame(s).
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.
• Represent Glacier Bank in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
• Consistently maintains regular and reliable attendance.
• Additional duties as requested or assigned.

About You
Required Qualifications

• Pursuant to the SAFE Act requirements, all employees who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a status in good standing under the SAFE ACT requirements. MLOs (Mortgage Loan Originators) will be assigned a Unique Identifier, which must be provided to applicants as required, following the procedures of Glacier Bancorp, Inc. Also, Per GBCI Quality Control Guidelines, employee will be required to pass screening against the HUD Limited Denial of Participation (LDP), GSA Excluded Party List, and FINRA - OFAC Sanctions Program List. Failure to register successfully or to maintain a status in good standing with NMLS, as described under the SAFE Act, or pass required screenings, as described in GBCI QC guidelines, will affect your eligibility for continued employment.
• At least one year of sales and customer service experience.
• High degree of attention to detail as well as excellent organizational skill(s) to perform in a fast-paced environment.
• Must have ability to prioritize and organize heavy workload(s) and demonstrate effective time management skill(s).
• Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast-paced/deadlines-oriented environment.
• Ability to work quickly and accurately: perform effectively under pressure; meeting multiple and sometimes competing deadlines and make decisions based on regulation(s), company policy(s), knowledge and experience.
• Ability to work both independently and in a team environment.
• Ability to understand and follow complex written and oral instructions.
• Ability to communicate effectively verbally and in writing.
• Basic computer skill with working knowledge of word processing, spreadsheets, ten-key, and general computer applications.
• Working knowledge of standard office equipment.
• High school diploma or equivalent.

Preferred Qualifications

• Three to five years of experience as a Real Estate Loan Originator.

A moderate level of banking knowledge desired.
What We Offer
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.

Skills Required