Job Description

Are you looking to work alongside leaders in the mortgage industry who will help you grow your career? We're looking for a full-time loan partner that will help our applicants get mortgage-ready and support them throughout the loan process. Job seekers should be organized, detail-oriented professionals driven to succeed in their role. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today!
Responsibilities:

• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Provide administrative support such as screening and making calls, booking appointments, etc.

Qualifications:

• Advanced comprehension of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant
• Having an NMLS license is not required, but is preferred

About Company:
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Skills Required