Job Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!
Responsibilities:

• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Screen and make calls, book appointments and provide administrative support as needed

Qualifications:

• Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Preferably 2-3 years of administrative support in a professional office or mortgage environment
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• NMLS license or training is not required, but is desired

About Company:
Efinity Mortgage has a mission to equip and enable people to live their life's passions. Our core values are:
Total transparencyFacilitate the perfect processIntegrity in everything we doPioneer impactful innovationsLive life's passionsWin long-term, together

Skills Required