Job Description

The helps all organizations,
communities, and Montanans thrive through excellent
library resources and services.
The is seeking applications for a Montana Shared Catalog Trainer. This is a full-time, permanent position that is eligible for all applicable state benefits and retirement. The position is located in Helena and is eligible for remote work within the State of Montana.
Who is the State Library?
MSL is an agency of the Montana state government. We employ a staff of 50 professionals who are dedicated to providing state-wide library information and support, state government information, natural resources information, and geographic information for all Montanans. We support the development and excellence of Montana's public libraries and reading materials for individuals with visual or physical disabilities. We provide open, free, and transparent data to support the state's land, water, and natural resources programs. Our culture is based on values of service to our users, transparency, and trust. The State Library is a modern, 21st century library.
What will you be doing?
Montana Shared Catalog Trainer
You will be the subject matter expert that designs materials and curriculum for the Montana Shared Catalog (MSC) Training Program. You will be responsible for creating, maintaining, and presenting training materials online and onsite for MSC member library staff.

• Lead training efforts by scheduling, communicating, organizing materials, and providing training on all facets of the integrated library system.

• Create and update training resources.

• Survey and assess provided training.

• Provide technical support and assistance for member libraries.

• Respond to first level help desk tickets to resolve user access issues.

• Assist other MSC staff with developing solutions for system conflicts.

You can read the full job description here:
Qualifications
What are we looking for?
We are looking for an individual with strong verbal and written communication skills who is skilled in public speaking and can perform in person and online training. You should understand information technology principles and practices, be familiar with library administration, cataloging and circulation procedures and standards, and know how to configure and resolve problems in an integrated library system (ILS).
We require a bachelor's degree in education or information technology and 2 years of experience working as a trainer and help desk support. Equivalent education and experience will be considered.
Preferred qualifications include experience with instructional design principles, learning theories, managing an LMS, Moodle, and experience with library technology and library automation systems.
Application and Selection Process:
Your application must include a current resume and a cover letter telling us how and why this is the position for you. All materials must be attached to your application and marked as relevant via the page. Incomplete applications will not be reviewed or considered. Applications will be accepted until December 3, 2025.
State of Montana Employment Requirements:

• Employees of the State of Montana must be state residents or establish residency within an agreed upon timeframe.
• Applicants must be eligible to work in the United States on a permanent basis at the time of application.

Skills Required