Job Description

Ignite your passion for technology and customer service as a Mobile Expert! In this dynamic role, you will be the go-to specialist for helping customers discover the perfect mobile devices and plans that suit their lifestyle. Your enthusiasm and expertise will inspire confidence, making every customer interaction engaging, informative, and memorable. Join a vibrant team dedicated to delivering exceptional service while driving sales and fostering lasting relationships with our valued customers.

Greet customers warmly and actively listen to understand their mobile needs and preferences. Demonstrate the latest smartphones, tablets, accessories, and related products, highlighting features and benefits to enhance customer understanding. Provide expert guidance on selecting suitable plans, services, and accessories to meet individual requirements. Assist customers with device setup, troubleshooting, and transferring data to ensure a smooth onboarding experience. Promote current promotions, new products, and service upgrades to maximize sales opportunities. Maintain a clean, organized sales floor with well-stocked displays that attract customer attention. Process transactions efficiently using point-of-sale systems while ensuring accuracy in billing and payments. Follow up with customers post-purchase to ensure satisfaction and foster ongoing relationships. Stay informed about the latest industry trends, product updates, and company offerings through continuous learning.

Strong customer service skills with a genuine enthusiasm for helping others succeed in their mobile technology needs. Proven ability to drive sales through consultative selling techniques and product demonstrations. Excellent communication skills to clearly explain technical features in an accessible manner. Ability to troubleshoot common device issues confidently and provide effective solutions. Active listening skills to identify customer needs accurately and recommend appropriate products or services. Adaptability to fast-paced environments with a proactive approach to learning new technologies. Team-oriented mindset with the ability to collaborate effectively with colleagues and management. Join us as a Mobile Expert where your energy fuels our success! This role offers an exciting opportunity to develop your technical knowledge while making a positive impact on every customer interaction. We value your dedication and provide a supportive environment where your skills can flourish--helping people stay connected in today's digital world!
Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off
Work Location: In person