Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.


RSM US is a leading accounting, tax and consulting firm focused on delivering outstanding business and technology consulting services to small and medium sized businesses. We currently have over 1000 technology consultants delivering solutions to customers in the US and overseas.



We are looking for an experienced IT professional to join the RSM Technology Consulting practice as a Client Technology Advisor (CTA).



The CTA is one of the most important roles within RSM's Managed IT Services and is responsible for the overall delivery of IT managed services for approximately 5-10 clients. This includes but is not limited to managing day to day service delivery, working with RSM technology consulting solution sets and engineering teams to resolve escalated issues, reporting and communicating to clients as it relates to budgets, risks and issues; and collaborating with clients to build and execute strategic road maps.



The ideal candidate will have a successful record of accomplishment, either as an internal IT Manager/Leader or Consultant, leading technical teams and providing executive guidance in the areas of IT operations, strategy, and budgeting. We are looking for well-rounded people with executive presence and a real-world understanding of infrastructure, business applications, productivity and collaboration, information security, and service management.


This is NOT a sales role. It is expected that in the natural course of your consulting efforts new opportunities to add business value will be afforded to RSM. The position will require mostly local travel throughout the Region with the occasional business trip outside of the Region.

Position Overview:

We are looking for an experienced IT professional to join the RSM Managed IT, Cloud and Infrastructure practice based in the Tri-State area.


Responsibilities:

Leadership

: Lead a local team of skilled IT professionals, fostering a culture of excellence, collaboration, and innovation.

Client Engagement

: Build and maintain strong relationships with clients, ensuring their IT needs are met and exceeded through proactive and strategic services.

Service Delivery

: Oversee the delivery of high-quality managed services and act as an escalation point as needed.

Strategy Development

: Develop and implement strategic plans for the local market, aligning with the company's overall goals and objectives.

Team Development

: Provide mentorship and guidance to team members, fostering their professional growth and ensuring a high level of expertise within the team.

Technology Leadership

: Stay abreast of industry trends and emerging technologies, driving innovation to enhance service offerings.

Financial Management

: Manage the financial aspects of our clients to ensure profitability.

Business Development

: Identify and participate in activities to help drive new business opportunities for the MCI practice.

Qualifications:

3+ years acting in a similar capacity for a technology consulting firm. Proven experience as a people leader within the Managed Services industry. Demonstrated ability to execute on strategic growth plans. Strong technical acumen and understanding of IT infrastructure. Excellent communication and interpersonal skills.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.


All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.


Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.


RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.


RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.


At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.


Compensation Range: $94,400 - $178,800
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.