Job Description

Description:

Under general supervision of the Missouri Valley Special Collections (MVSC) Sr. Librarian, this position provides local history and genealogy reference at the Missouri Valley Room service desk, assists researchers with print, digital, and microfilm resources, and retrieves requested materials. Lends support to research projects and performs other department duties as assigned.

Basic Information

Reports to Missouri Valley Special Collections (MVSC) Sr. Librarian. 24 hours per week. $20.05 per hour with some benefits. Position open until filled.

Schedule

Wednesday, Thursday, & Saturday: 8:30 am - 5 pm


One Sunday per month: 12 pm - 5 pm.

Note: The schedule is non negotiable.

Location

Central Library: 14 West 10th Street, KCMO, 64105.

Job Duties (Essential Functions)

Patron Service

Provides reference service in-person, by telephone, and email. Instructs and assists patrons in the effective use of Missouri Valley Special Collections and other Library resources. Maintains courteous and effective working relationships with internal and external customers. Conducts tours and delivers presentations to highlight MVSC collections, services, and research tools. Enforces MVSC policies related to materials handling and research room use to ensure the preservation and security of collections.

Collections Maintenance

Assists with creating and editing item records for KCHistory.org. Retrieves and shelves requested materials in the Missouri Valley Room and closed stacks. Assists with indexing and basic arrangement of archival collections. Organizes and maintains the browsing book display in the Missouri Valley Room. Completes collection shifting and organization projects in the closed stacks area.

General

Orders supplies and maintains the Missouri Valley Room's periodicals collection. Contributes content to the Library's local history blog and social media platforms. Curates in-room displays and recommended reading lists to promote MVSC collections and resources.

Requirements:
Comfortable serving as the first point of contact at a public reference desk. Customer service-focused with a professional, personable demeanor. Demonstrated ability to interact effectively with both the public and staff. Capable of multi-tasking and prioritizing customer requests in a fast-paced environment. Basic knowledge of library operations, collections, and services. Willingness and ability to learn a variety reference resources, including print, digital, and microform formats. Basic troubleshooting skills for public computers, photocopiers, and microfilm readers. Ability to lift up to 30 pounds and use a step ladder to retrieve materials. Flexible availability, including regularly scheduled Saturday shifts and one Sunday per month. Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages used in Jackson County, MO including Spanish, American Sign Language, Vietnamese, French, Arabic, and Swahili.

Required Education and Experience

Knowledge of Kansas City history. Established proficiency in database searching and digital resources, especially historical and genealogical resources. One - three years of customer service experience or experience working a library reference desk preferred. Bachelor's degree in Library Science, History, or related degree preferred. The degree preference may be substituted with three years of work experience in a library, museum, or related cultural heritage institution.

Work Environment

Work is performed at the Central Library. Primary workspace is shared with co-workers in an office environment. Other work will be performed in a public space amongst staff and patrons from a diverse socio-economic community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employee must be able to perform the essential functions and job requirements of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

How to Apply

Please apply for this position through our web application system. We only accept applications for specific currently open positions made through our online system. Access the online application from the job listing on the Job Opportunities page. The application system allows you to attach a document (such as a cover letter or a resume) to your application (10MB limit per document). When you submit your application, an acknowledgement will be sent to the email address you provided. You are welcome to apply for as many positions as you wish. However, to minimize problems, close and restart your browser between each application.


All online Application for Employment forms must be completely filled out. For technical assistance, call

816.701.3712

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Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.