POSITION OVERVIEW:
Leads the management and maintenance of cloud infrastructure to ensure reliable, secure and high-performing platforms that support enterprise operations
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Oversee provisioning, configuration and ongoing maintenance of cloud infrastructure resources to ensure stability and performance
2. Lead patching, upgrades and monitoring activities to maintain secure and up-to-date environments
3. Manage cloud incident response and resolution processes to minimize downtime and ensure service continuity
4. Implement operational standards, monitoring frameworks and automation for cloud environments to improve efficiency and reliability
5. Partner with security and engineering teams to align cloud operational practices with compliance and resilience requirements
6. Manage, lead, and develop a team of high-performing cloud operations professionals fostering capability growth and continuous improvement
7. Perform other duties as assigned
8. Comply with all applicable laws/regulations, as well as company policies/procedures
QUALIFICATIONS:
Bachelor's degree in information technology, computer science, engineering, and/or equivalent formal training
Five (5) years of experience in in cloud infrastructure operations or systems administration
Proven expertise in provisioning, monitoring, and maintaining enterprise cloud environments
Strong knowledge of patching, incident response, and performance monitoring practices
Familiarity with site reliability engineering (SRE) principles and uptime management in large-scale environments
Strong operational management skills to maintain secure and resilient cloud infrastructure
Analytical problem-solving skills to diagnose and resolve system performance issues quickly
Effective leadership skills to guide teams in high-pressure operational environments
JOB CONDITIONS:
Some travel required
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