Job Description

Huntsville Havoc is a professional ice hockey team in the Southern Professional Hockey League (SPHL). We pride ourselves on delivering thrilling hockey experiences and top-notch merchandise to our dedicated fan base. We are seeking a passionate, personable, and energetic Merchandise Intern to join our team for the upcoming season.

Preferred Start Date:

January 12, 2026

Internship Overview:

As an Merchandise Intern, you will assist in managing our retail operations, including the team store and merchandise sales. This internship offers a valuable opportunity to gain hands-on experience and professional development in sports retail management and fan engagement.

Key Responsibilities:

Assist Retail Coordinator with day-to-day and gameday merchandise operations such as restocking and maintenance of team store, including opening and closing procedures. Help create visually appealing merchandise displays that attract and engage fans. Provide exceptional customer service and assist fans with merchandise inquiries. Assist in maintaining inventory at our warehouse and online orders. Collaborate with the Retail Coordinator with planning and execution of merchandise promotions and game day activities. Perform administrative tasks such as data entry, maintaining inventory, and maintaining retail records. Assisting in labeling and organization of merchandise. Conduct market research to stay updated on sports merchandise trends and competitor activities. Assist with supervising game day kiosk staff including scheduling of hours and training. Assist with other tasks and/or projects associated with the team opportunities.

Qualifications:

Currently enrolled in a degree program related to Business, Retail Management, Sports Management, Marketing, or a related field. Strong passion for sports and retail operations. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Previous retail or customer service experience is a plus but not required. Previous experience in Shopify, Square App, or any Point-of-Sale System (POS) is a plus but not required. Experience in cash handling and credit card processing is preferred. Ability to lift and move up to 50 pounds. Stand for extended periods (over 5 hours) during games and events.

Benefits:

Gain hands-on experience in sports retail management. Work closely with a professional hockey team and network with industry professionals. Opportunities for professional development.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.