in a rapidly growing organization
Reliable hours & stable schedules
A workplace where your ideas are welcomed and your experience is respected
About the Role
==================
The
Memory Care Director
is the champion of Charter's signature
Flourish Memory Care Program
, leading a vibrant and compassionate neighborhood rooted in dignity, engagement, and purpose.
You will oversee daily operations, team leadership, resident engagement, state compliance, and the continued development of Flourish standards--Restore, Enrich, Connect, Create, Engage, and Contribute.
This is a highly collaborative role working closely with community leadership to deliver meaningful programs, personalized service planning, and occupancy success.
If you want to lead a team that changes lives every day, this is your opportunity.
What You Will Do
====================
Lead the day-to-day operations of our Memory Care Neighborhood
Oversee Flourish Memory Care programming, compliance, and excellence
Train, mentor, and inspire staff to deliver purpose-driven care
Partner with leadership on service plans, engagement programs, and events
Support behavioral care strategies and dementia-focused education for staff and families
Build relationships with residents, families, and healthcare partners
Model compassion, professionalism, and respect for every resident's story
You will directly supervise:
Memory Care Resident Care Associates (in partnership with the Health & Wellness Director)
and
Memory Care Coordinator/Program Assistants
as applicable.
What We're Looking For
==========================
Education & Certifications
Associate's degree required; Bachelor's preferred
Certifications such as CDP, CTRS, Activities Director Certification, or related credentials strongly preferred
Experience
Minimum
3+ years working with seniors
, including
1+ year specializing in dementia care
3-5 years leading dementia programs, coaching staff, and managing behavioral challenges
Proven experience delivering meaningful life enrichment and therapeutic programming
Skills & Attributes
Compassionate leader who inspires teams
Strong organizational and change-leadership abilities
Excellent problem-solving and communication skills
Adaptable, proactive, empathetic, and mission-driven
What Our Associates Say
===========================
"It truly feels like a family at Charter."
"The residents are an extension of my family now."
"They don't just talk about values--they live them."
"We enhance the human spirit, but honestly... our residents enhance mine."
Ready to Lead With Heart?
=============================
Join a community where you can grow, make a difference, and truly
Enhance the Human Spirit
every single day.
Apply today to become our next Memory Care Director in Towson!
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