Job Description

Job Overview

NDFU is seeking a highly organized and personable Membership Coordinator to join our team. This role is essential in managing membership processes, providing exceptional customer service, and supporting office operations. The ideal candidate will have strong administrative skills, experience with office management tools, and the ability to handle multiple tasks efficiently. This position offers an opportunity to contribute to a dynamic organization committed to member satisfaction and operational excellence.

Duties

Key Responsibilities:

Responsible for all North Dakota Farmers Union membership changes, updates, and ongoing membership file maintenance.

Assists in answering phone calls and directing them to the appropriate person, taking a message for delivery to the correct person, and distributing information within the office.

Monitor and record the collection of all membership dues.

Update and request membership mailing labels as needed.

Accountable for all membership cards; stuffing, labeling and correct dissemination.

Responsible for the correct record keeping of officers for the county and co-op boards.

Record and process all applications for membership number tracking.

Assists in the pre-registration of state convention delegates and mailing packets to secretaries and delegates.

Prepare end of month reports, membership dues, refunds, membership cards, analysis, etc.

Prepare end-of-year reports for the company.

Membership meetings as needed/Required - year-round meetings necessary.

Assist in the affiliate Project

Administer the Member Benefits for membership benefits

Assists in the design of NDFU print materials

Educate and promote Farmers Union Products

Monitor front door

Other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge in analyzing and helping to develop and manage membership program database

Ability to work independently, meet deadlines, and provide project updates

Ability to analyze data and produce reports

Works with all skill types and levels of personnel and members

Exhibits exceptional customer service with a positive attitude

Excellent communication skills

Excellent time management

Flexibility in fast moving environment

Positive attitude

Works well within a team environment

High level of accuracy

Educational Requirements:

Associates degree, but willing to train the right individual

Working Conditions:

In office - Jamestown ND

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person