Member Services Representative

Salem, OR, United States

Job Description


Who We Are:

We are BravoFit, a dynamic and fast-growing Planet Fitness franchisee with fitness clubs in Oregon, Alaska, and Australia. We are a mission-driven organization, looking for team-members who seek an opportunity for personal and professional advancement. We grow and succeed because we do the same for our clients and team-members.

We believe deeply in our mission: \xe2\x80\x9cEmpowerment Beyond Expectations\xe2\x80\x9d. We empower our members by promoting a comfortable, non-intimidating fitness environment, where they find the inspiration to exceed their own expectations.

Our team members are empowered to deliver on that promise. We look for talented and hard-working individuals who possess a growth mindset and work hard to achieve excellent results. You bring us a great attitude and hard work, and we\xe2\x80\x99ll deliver you the tools and education to become a leader. In the process, you will grow, learn, and get the chance to work with amazing people.

Your New Role:

As our new Member Services Representative, you will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Your Contributions:

  • You will be the face of our company by loving to help people
  • Ensure that each Member receives outstanding member service by providing a member-friendly environment, including greeting, and acknowledging every Member and maintaining outstanding standards, solid product knowledge and all other components of member services
  • Attract potential members by answering product and service questions and suggesting information about other products and services
  • Assist in maintaining the neatness and cleanliness of the Club
What You Will Bring Along:
  • A great attitude
  • Customer service experience
  • Computer knowledge
We Take Care of Our People:
  • Medical, Dental, and Vision coverage for you and your family
  • Premium Holiday Pay
  • 401(k)
  • Health Savings Account
  • Health Reimbursement Agreement
  • Paid time off programs
  • Free Black Card Membership for you and your significant other
  • Advancement opportunities
Qualifications

Education:

High School Diploma or equivalent

Experience:

Some experience in the customer service industry preferably in a gym setting

General knowledge of computers

Other:
  • 18 years of age or older.
  • CPR Certification (obtained through employment)
  • Planet Fitness University Classes (obtained through employment)
  • Tanning Certification (obtained through employment)

Planet Fitness Aneroid

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Job Detail

  • Job Id
    JD4326713
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Salem, OR, United States
  • Education
    Not mentioned